Various reports detailed the vague hacking of AT&T (News - Alert) Monday afternoon, although all systems appear to be in-the-clear and on-the-go.
With an ambiguous statement from AT&T spokesman, Mark Siegel, the company said that no accounts had been breached, although there had been clear disturbance of online account security. "We recently detected what could have been an organized attempt to obtain information on a number of customer accounts. The people in question appear to have used 'auto script' technology to determine whether AT&T telephone numbers were linked to online AT&T accounts,” said the carrier.
Still, when the carrier issues a formal statement, it ruffles some customer feathers. AT&T also insists that a loss of connectivity in the northeastern region of the U.S., where customers experienced a wireless data outage that was restored within three hours, was unrelated to said “hacking.”
Even though this security breach is nothing AT&T says customers should be worried about, according to the carrier, AT&T will be sending emails warning account holders that they might be at “an increased risk for phishing attempts or text-based scams.” All this out of a claimed “abundance of caution.”
Stay tuned for updates on this breaking news!
Juliana Kenny graduated from the University of Connecticut with a double degree in English and French. After managing a small company for two years, she joined TMC (News - Alert) as a Web Editor for TMCnet. Juliana currently focuses on the call center and CRM industries, but she also writes about cloud telephony and network gear including softswitches.
Edited by Juliana Kenny