Empowering staff is a pretty large and commonly-faced challenge on the business front. Since a majority of companies’ employees are not based in a physical singular office location – but instead geographically dispersed – it can be all too easy for the workforce to feel ill-at-ease or ill-equipped. Vocalcom has a passion for equipping business managers and decision makers with the right technology for the job, offering the market’s most transformative yet cost-efficient solutions needed to gain that long-desired competitive advantage. We know you’ve been stressing out over how to better manage your virtual workforce and keep your virtual social customer service team up to speed at all times. This is exactly where our award-winning, cloud-based virtual call center software comes into play.