Daitan Group management believes that the shortest path between two points is not a straight line, but rather experience.
Experience is what helps businesses reach their goals as quickly as possible. And it’s experience that draws everybody from leading telecom vendors to communications service providers, investors and, now, enterprise network operators, to the Campinas, Brazil-based telecom consulting development and services outfit.
Graham Holt, director of sales at Daitan Group, conveyed this message to TMCnet today during a meeting at ITEXPO (News - Alert) West in Austin, Texas. He says Daitan Group has been able to amass significant engineering experience as the Brazil operations at major vendors like Alcatel-Lucent, Ericsson and Motorola (News - Alert) Mobility have downsized or shut down. For example, he says, the Motorola Mobility Group in Campinas recently shut down, giving Daitan Group access to a treasure trove of engineering talent.
Campinas has become a hub of telecom business in the past 20 years, explains Holt, who says that Brazil is home to the fourth biggest telecom infrastructure in the world. But recently, many telecom companies have downsized their personnel, which has benefitted Daitan Group both in terms of available talent and in terms of the opportunity to provide those telecom companies with outsourced services.
Daitan Group helps telecom equipment companies and network operators create product roadmaps, outsource support for existing products they no longer want to support, do core development, and provide consulting for other efforts. Fixed mobile convergence, picocell and VoIP are among the technologies involved in recent Daitan Group jobs.
Until recently, such customers at Alcatel-Lucent, BT, Ericsson, GENBAND (News - Alert), Metaswitch, Skype and Tellabs have come to Daitan Group via word of mouth, says Elizabeth DeAngelis, vice president of sales. But now Daitan Group is starting to develop more of a sales team and is actively working to get the message out about its engineering expertise. The company currently has an operations team of about 175 people in Brazil; it also has sales and marketing offices in San Francisco and regional sales offices in the U.S. and Europe. And unlike outsourcing hubs China and India, where talent turnover is high, Daitan is able to hold on to its engineers, which means customers have the same project managers for the life of their projects.
“Daitan is the best kept secret in telecom services,” says Holt.
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Edited by Rachel Ramsey