Anyone who has travelled knows how difficult it can be to keep all of their devices charged. Delta Airlines has announced its plans to expand its line of recharging stations for customers’ mobile devices. The wildly-popular service allows fliers to recharge their cell phones at the boarding gates of their flights, and will now be available in thirteen more airports across the world—including one international hub in Tokyo. The other cities that can look forward to the benefit of Delta’s innovation include Anchorage, Austin, New Orleans, Philadelphia and Syracuse.
According to the Atlanta Business Chronicle, air travel in the past couple of years, it’s no surprise that Delta is doing everything it can to gain a little extra footing with its client base.
Delta is adding these new stations because of very high demand. Travelers are very happy to have access to the recharging stations, and having them at the airport gates lies key to increasing customer satisfaction. With so many complaints about the high costs associated with
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Today’s air travelers are, overwhelmingly, business professionals with deadlines and contacts to keep up with. It’s important for these people to have access to their mobile devices for as much of their trips as possible, and Delta is making it easier for them than ever. The power stations are also useful for computers and iPads. Delta is sinking millions of dollars into this strategy to keep its flier happier, and chances are that the investment will pay off. Delta customers’ satisfaction is reportedly as high as it has ever been, and the airline isn’t looking to lose any of that momentum.
In a tech-savvy world, it’s important to cater to the technologically involved, which is exactly what Delta is doing. Hopefully, their recharging stations will not only bring them more business, but also improve the quality of airports around the world.
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Edited by Allison Boccamazzo