Yesterday, IntelePeer (News - Alert) made an announcement that will no doubt prove welcome to its CoreCloud SIP trunking service users. They've added nomadic 911 systems for Microsoft Lync users, thanks to a partnership with 911 Enable (News - Alert), that will offer emergency location capability to the system and make E911 in IP telephony a bit easier to work with.
The IntelePeer / 911 Enable coalition was born out of a convergence of trends. The increasing use of unified communications systems has led more and more users to eschew phones altogether and instead use their laptops and other untethered computing systems as a replacement for the telephone. While this has produced a lot of benefits – increased features available to the users, lower costs and higher portability – it has produced some significant challenges as well, like the use of 911.
The emergency line, 9-11, depends somewhat on an easily-accessed location. In some cases, it can even automatically tell the address and telephone number from which a call has emerged.
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But with a laptop and an Internet connection, the use of UC systems has left 911 somewhat stymied. That's led to the development of new technologies that can allow a 911 call to discover just from where the call is originating.
But with 911 Enable's offerings in play, IntelePeer can in turn offer a service that allows 911 to work to its fullest, as well as help organizations comply with various state and federal regulations that require access to the number in case of emergencies. It also provides morale-boosting effects by allowing management to clearly show that the workplace is a safe place, removing employee concerns about being able to effectively access emergency services when they're needed most.
It's hard not to get behind a system that not only allows for a way to protect employees, but also allows companies to comply with state and federal laws – and does all that in the confines of a system that allows for the kind of benefits that SIP trunking can offer.
Nomadic 911 systems help make this happen, so it's a great announcement indeed from IntelePeer and 911 Enable.
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Edited by Braden Becker