Does the statement, “Quest hubs are dead, finally!” mean anything to you? Maybe not, but to the millions of fans of massive multi-player online role playing games (MMORPG’s) in the Philippines, it could mean that it’s time to take a lumpia break.
The Philippines is more than just the go-to country for callcenter outsourcing. It seems that its software industry has come a long way—perhaps as a result of IT opportunities that came along with the call centers. According to the Philippines Software Industry Association (PSIA), software outsourcing has increased the employment rate by 11 percent. The PSIA (News - Alert) credits the MMORPG trend for that.
The members of these virtual environments take their games very seriously. Some reports suggest that it’s not uncommon for people to play 24 hours straight. (Although situations linking video game addiction to serious health problems are rare, Filipino gamers should hear about the 15-year-old boy from Ohio, who was hospitalized for dehydration after spending four days on his Xbox playing Modern Warfare III.) Reports suggest that fans of MMORPG’s are in a similar age group as fans of other types of video games.
It is true that MMORPG fans are a different breed of nerd, and these nerds prefer that people play by the rules. Cyber bullying and cheating is prohibited, and the accounts of gamers who are caught using cheat codes are terminated. Because there is a demand from consumers that members of this gaming society play fair, there are some rather interesting job opportunities currently trending.
According to one source, World of Warcraft, one of the most notorious MMORPG, reached over 10 million subscribers by February 2012. Needless to say, there is an excellent market opportunity for those interested in make-believe, virtual government – and in the land of call centers, who wouldn’t love to be a game moderator?
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Edited by Rachel Ramsey