Norwalk, CT (March 13, 2012) — TMC, a global, integrated media company helping clients build communities in print, in person and online, today announced the winners of its Customer Interaction Solutions magazine’s 19th Annual MVP (Marketing Via Phone (News - Alert)) Quality Awards. Customer Interaction Solutions has been the premier publication in the call center, CRM and teleservices industries since 1982.
The MVP Quality Awards once again have been earned by companies that demonstrated the utmost commitment to quality, excellence and customer service. Gold, silver and bronze MVP Quality Awards are given to the leading contact center industry standouts.
“Being selected as a recipient of an MVP Quality Award is a great honor and it is my pleasure to announce the companies who collectively represent the best of the outsourced contact center industry,” stated Erik Linask, group editorial director at TMC (News - Alert). “I extend my congratulations to all the outstanding individuals within these organizations whose combined efforts have contributed to raising their company’s marketing via phone practices to the forefront of the industry.”
“Winners of the MVP Quality Award have proven their sophistication of quality measures introduced to the contact center. These leading-edge companies have adopted new technologies and improved the standards for quality interaction,” said Rich Tehrani, TMC CEO. “Each of the winning companies demonstrated a true commitment to high ethical standards, stringent policies and challenging goals.”
The 19th Annual MVP Quality Award winners are published in the March 2012 issue of Customer Interaction Solutions magazine.
For more information on TMC, please visit www.tmcnet.com.
2011 MVP Quality Awards Winners
Gold Award Winners
Agero (formerly Cross Country Automotive)
InfoCision (News - Alert) Management Corporation
Silver Award Winners
NCO Financial Systems, Inc.
Bronze Award Winners
ACCENT Marketing Services
Ansafone Contact Centers
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.
TMC, celebrating their 40th Anniversary in 2012, is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world’s leading B2B communications event. In addition, TMC runs multiple industry events: 4G Wireless Evolution; M2M Evolution; Cloud Communications Expo; SIP Tutorial 2.0:Bringing SIP to the Web; Business Video Expo; Regulatory 2.0 Workshop; DevCon5; HTML5 Summit; CVx; AstriCon; StartupCamp; MSPAlliance MSPWorld and more. Visit TMC Events for a complete listing and further information.
For more information about TMC, visit www.tmcnet.com.
Tel: 203-852-6800 x228
Edited by Jennifer Russell