Enterprise Connect (News - Alert) Orlando has named the six finalists for its Best of Enterprise Connect award, given each year to the company that makes the biggest technological impact in the enterprise communications space.

The finalists include Bucher +Suter, Fonolo (News - Alert), Integrated Research, Sococo, Vidyo and VOSS. The six remaining companies were pared down from an original list of 30. The winner will be selected live, on-stage at Enterprise Connect Orlando by a judging panel of industry experts from a number of research, consulting and technology companies.

"The Best of Enterprise Connect finalists demonstrate the breadth and the vitality of the enterprise communications industry today," Eric Krapf, Enterprise Connect Co-Chair, noted in a statement.

"This year's crop of finalists ranges from innovative solutions in video to cutting-edge mobility systems, to revolutionary network management capabilities that help enterprise decision-makers support the increasingly diverse and complex demands of today's end users," he added.

Two of this year's finalists – VOSS (News - Alert) and Integrated Research – were nominated for their enterprise-focused Unified Communication (UC) solutions. Integrated Research markets software that enables companies to design, implement, and operate complex multi-vendor Unified Communications (News - Alert) systems, while VOSS was nominated for its expense management and business analytics solution designed to help enterprises achieve greater efficiencies and lower costs with UC applications and mobile devices.

Another pair of finalists – Bucher +Suter and Fonolo – specializes in the call center and customer service space, each with fairly similar sounding technologies.

Bucher +Suter's Mobile Connect solution provides a company's customers with "never wait in queue again" mobile service options, which allow them to obtain visual customer assistance from smartphones, tablets and web applications.

Fonolo, meanwhile, provides a cloud-based visual dialing solution that enables callers to reach appropriate agents with just a single click through a website or mobile app, thus bypassing phone menus and eliminating hold times.

TMC recently caught up with Fonolo's CEO Shai Berger (News - Alert) at ITEXPO East 2012, where he made a few announcements about the company's future plans, including a new pricing structure for its virtual queuing software. Check out the complete video interview below.