TMCnet Feature

Digium, an Asterisk company, announced that Frost & Sullivan (News - Alert) recognized Digium with the 2011 North American Frost & Sullivan Award for Customer Value Enhancement.

The recognition is based on Frost & Sullivan’s recent analysis of the small and medium businesses (SMB) unified communications (UC) market. Digium's Switchvox is a complete UC platform for SMBs.

Integrating PBX (News - Alert), fixed mobile convergence and mobility, conference bridge, call queues, fax server, instant messaging and unified messaging onto a single rack mount or desktop appliance, Switchvox (News - Alert) addresses customers issues.

Customers can access main applications through customizable Switchboard UC interface that offers a personalized view of their communications environment and tools. The system is designed to support standards-based SIP phones to offer price points and sources to purchase their end points.

“Digium (News - Alert) stands tall among SMB-focused UC vendors,” said Robert Arnold, research analyst at Frost & Sullivan, in a statement. “In fact, the revenues from Switchvox represent the fastest growing part of Digium's business; representing more than 30 percent growth in 2010.”

Contextual communications capability is the backbone of unified communications. Switchvox UC connects people and information in a contextual way. Digium is one of the leading SMB-focused UC vendors when it comes to UC client shipment growth year-over-year.

Digium designs its solutions for sophisticated functionality without complex ownership. Switchvox UC solutions are cost-effective over the lifecycle of the system, including ongoing support and maintenance costs, as well as upgrades.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.