Connextions.net announced that Mark
Zahringer has been appointed vice president of Customer Service
Operations for the e-commerce and technology outsourcer.
eshare communications, a provider of
Customer Interaction Management (CIM) solutions, announced it has named Loyd
J. Olson to the position of chief marketing officer.
Roska Direct recently added Brook
South as an account executive.
Broadserve, Inc., a broadband
applications services provider, announced two executive appointments. Mark
Kahn has joined the company as senior vice president, Strategic
Development; and Bill Britt has been named vice president, Business
Development.
Go2Call, an international
PC-to-phone service provider, announced the appointment of Brian Wiles
to vice president of Voice Over Internet Protocol (VoIP).
Belle Systems announced the
appointment of Wolfgang Kroh to head the company's activities in
Europe, the Middle East and Africa (EMEA). As senior vice president and
general manager for EMEA, Kroh's area of responsibility also will include
the Scandinavian markets.
Burst Wireless Inc., a company
that will provide portable, wireless, high speed Internet access for laptops
and PCs to business and residential customers, announced Rich Kingston
joined the company as president and chief operating officer.
Hipbone, Inc., a provider of
real-time Web interaction solutions, announced that it has augmented its
executive management team with the appointment of Dixie Baker to the
new position of vice president of sales.
TBC Consulting Group is pleased
to announce its newest team member Jay Hammans, vice president. Jay
brings twelve years of teleservices expertise to TBC Consulting Group from
both the agency and telemanagement perspective.
Braxtel Communications, a developer
of customer contact management solutions for small and medium-size
businesses, announced that it has named Rusty Coleman president and
chief operating officer.
Epsilon, a marketing solutions
provider, announced the appointment of Bryan Kennedy to the position
of chief technology officer.
NexTone Communications, a provider
of advanced network systems that power the Virtual Central Office, announced
the promotion of Dan Dearing to vice president of marketing; and
welcomes new hire Kameran Ahari as director of product development.
Teleperformance announced the
appointment of Gene A. Gray as its new senior vice president of
Client Services. Gray will serve as a liaison between Teleperformances
clients and its project management teams, overseeing the day-to-day
operations of campaigns to ensure customer satisfaction across
Teleperformances growing client base.
Telica, Inc., a developer of
intelligent multiservice switching systems, announced three additions to the
Telica management team: Bryan Sheppeck, vice president of sales; Mehdi
Ghasem, director of technical marketing; and Brad Steinka,
director of software development. The appointments follow Telica's recent
expansion in headquarters in Marlboro, Massachusetts to accommodate the
company's rapid growth.
SITEL Corporation announced Stewart
E. Cohen as vice president of human resources. The company also
announced the appointment of Gonzalo Maritegui, as managing
director of SITEL Iberica. SITEL Iberica, a provider of electronic Customer
Relationship Management (eCRM) solutions across all e-media communication
channels for Spanish-based and major multi-national corporations with
business practices in Spain and Portugal, operates eight contact centers
throughout the Iberian Peninsula.
SSP Media announced Kosh
Das has joined the company as director of marketing, responsible for all
strategic marketing and partnership activities. Also, Brad Courtney
has re-joined the team as creative and technical director.
Advanced Fibre Communications, Inc., a
provider of multi-service broadband solutions for the telecommunications
industry, has named Leon Blackburn as the company's new vice
president and corporate controller.
Rapid Link Communications, a
provider of international Internet-based communications services, has
appointed James R. Rose chief operating officer.
MeetingMakers.com, a provider
of attendee relationship management solutions, recently announced the
appointment of Stephen Pia to the position of senior vice president,
Sales and Marketing.
Tellabs announced that it has
promoted Catherine Kozik to chief information officer. Kozik will
continue to serve as vice president of Global Information Services.
Blue Wave Systems Inc. has appointed Don
Crosbie as chief finance officer and president of its North American
Operations.
Franklin Telecommunications Corp., a
manufacturer of high-speed VoIP telephony equipment and a provider of next
generation IP-based telecommunications services, has named Robert
Sandford Stewart as CEO to succeed Frank W. Peters, the company's
founder, who remains chairman.
empowerTel Networks, a developer
of complete carrier-grade VoIP switching systems for major carriers,
announced that David C. Conner has joined as vice president of
Carrier Systems.
Alliance Systems, Inc.
announced the promotion of Jeffrey A. Hudgins to vice president of
operations.
Blue Pumpkin Software, a
provider of workforce management solutions, announced the expansion of its
international operations and the appointment of a Julian Harper as
the new vice president for the European, Middle Eastern and African Markets.
Telcordia Technologies, Inc., a
communications software and solutions provider, announced that it has named David
Burns corporate vice president and group president, Professional
Services.
Kymata Ltd., a designer and
manufacturer of planar optical components and subsystems, announced the
appointment of Mike Hickey as Kymata's chief operating officer.
SafeHarbor.com announced that Steve
Chang of Barnard & Co. will be joining Chad Waite and Bill Miller,
both partners with OVP, and Brian Sterling, Bo Wandell and Mic Dinsmore on
SafeHarbor.com's board. SafeHarbor.com also announced that Jay Wood, the
founder and former CEO of Silknet Software, has resigned from
SafeHarbor.com's board of directors.
NICE Systems announced the appointment
of Doug Chapiewsky as vice president of global partnerships and
alliances, for NICE's CEM (Customer Experience Management) Division.
Teltrust announced two
appointments: Tammy Boucher as vice president New Client Deployment;
and Dione Montano as vice president Client Services.
Marconi, a supplier of advanced
communications solutions, announced that its vice president for technology
strategy, David Drury, has been re-elected president and chairman of
the board for The MPLS Forum.
Witness Systems, Inc., a provider of
customer interaction recording, analysis and e-learning software that
enables companies to optimize their customer relationships, announced the
appointment of Loren Wimpfheimer to vice president of Strategic
Development and General Counsel.
Magic Software Enterprises,
a provider of state-of-the-art technology and business solutions, announced
the appointment of David A. Cropper as vice president of sales for
its North American operations.
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