[August 5, 1999]

TelSoft Solutions Offers MegaWare To CLEC Market

TelSoft Solutions, Inc. announced its entry into the Competitive Local Exchange Carrier (CLEC) support marketplace by signing an agreement for a two-tiered real time Telecommunication Billing and Call Accounting application with a leading national Internet solutions and telecommunications company.

Using a product from TelSoft's MegaWare line of call accounting software products, the CLEC will now be able to compete more effectively against existing Local Exchange Carriers (LECs) by offering accurate, real-time call accounting directly from the central office (CO) to its customers' premises.

This service will greatly benefit hotels, convention centers, insurance and health care offices, as well as shared-tenant operations such as executive suites, law offices and consulting firms where accurate call billing to guests and tenants is a problem. TelSoft believes its MegaWare lineup of products provides a variety of groundbreaking benefits for CLECs everywhere.

"Historically, there has been little interest in offering telecommunications software to LECs because of government restrictions placed on them regarding additional services," said Don Simons, President/CEO of TelSoft. "CLECs, on the other hand, have a strong need for valuable products that help them compete against the RBOCs. TelSoft's lineup of MegaWare is uniquely positioned to help make CLECs more competitive and more profitable."

TelSoft's MegaWare Web-enabled products make any CLEC more competitive by giving its customers the ability to bill end users for all usage based charges (ISDN, Super Trunks, DSL, etc.) before the users vacate the customer premises. With current systems, such customers have to billback the user 30 days or more later, once the phone bill comes in from the LEC. With the TelSoft solution, CLEC customers don't have to upgrade their PBX with costly ISDN, Super Trunks and/or DSL capabilities.

Hotels, convention centers, and other businesses that bill long-distance calls to guests or clients typically have an on-site PBX which cannot accurately determine if an outbound call is completed (assuming the PBX lacks answer supervision). By integrating TelSoft's CO-based MegaCall and CAS-DB2 call accounting systems, CLECs can now provide customers with real-time call data for "answered" calls only. This allows them to accurately bill guests, thereby increasing revenue, guest satisfaction and resultant repeat business. LECs, on the other hand, can only provide similar services through expensive answer supervision equipment.

In addition, MegaWare gives any CLEC the ability to offer customers call accounting services based from its CO. For example, a CLEC can offer immediate and accurate call information to their customers for real-time call accounting, phone bill reconciliation, client billing and more. To do the same, LECs require an expensive PUC data link.

As an added benefit, CLECs can now provide Centrex records and reports as well as a Call Accounting Service Bureau that delivers on-demand daily, weekly or monthly reporting via any Java-enabled web browser.

"We believe these services offer CLECs a significant advantage when selling their services to customers both inside and outside the lodging industry," said Simons. "Not only does the customer gain valuable services without costly PBX enhancements, but it is virtually guaranteed to increase their revenue."

To help CLECs take full advantage of these software offerings, TelSoft also provides full life cycle consulting services in such disciplines as business process modeling, customized software development, technical support, and OEM relationships.

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