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January 7, 1999


Tygart Technology Adds Telephony Call Control To Microsoft Outlook 97/98

Tygart Technology, a leading provider of multimedia communications technologies, introduced PRISM/Look -- a software solution that works within Microsoft Outlook 97/98 and Exchange Server to seamlessly converge real-time telephone transactions with an organization's database. PRISM/Look enables users to view incoming calls on their desktop PC through MS Outlook, simultaneously search personal and corporate databases for information on the caller, and even direct and control calls within Outlook.

PRISM/Look combined with MS Outlook requires virtually no training and can handle all of an organization's communications and information needs, including:

  • Full-featured business telephone capability (dial, answer, call hold,
    call transfer, conference calling and more)
  • E-mail
  • Fax
  • Scheduling
  • Contact management.

Douglas Kirby, President of Tygart Technology, stated, "In today's highly competitive environment, most organizations are dependant upon instant access to vast amounts of information. Our research shows that enterprises have been searching for a technology that links their Outlook/Exchange database with their existing telephone systems. PRISM/Look directly addresses this important market
need. It is powerful, simple to install and easy to use."

Mr. Kirby further noted that the product is fully adaptable to an organization's communications/IT strategy, including potential migration to VoIP. "In short, organizations can dramatically improve their Outlook with PRISM/Look," concluded Mr. Kirby.

Market segments that have tested PRISM/Look and are moving towards OEM distribution of the product include developers and manufacturers of networking equipment, telephony systems and personal computers.

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