January 7, 1999
Tygart Technology Adds Telephony Call Control To Microsoft
Outlook 97/98
Tygart Technology, a leading provider of multimedia
communications technologies, introduced PRISM/Look -- a software solution that works
within Microsoft Outlook 97/98 and Exchange Server to seamlessly converge real-time
telephone transactions with an organization's database. PRISM/Look enables users to view
incoming calls on their desktop PC through MS Outlook, simultaneously search personal and
corporate databases for information on the caller, and even direct and control calls
within Outlook.
PRISM/Look combined with MS Outlook requires virtually no training and can handle all
of an organization's communications and information needs, including:
- Full-featured business telephone capability (dial, answer, call hold,
call transfer, conference calling and more)
- E-mail
- Fax
- Scheduling
- Contact management.
Douglas Kirby, President of Tygart Technology, stated, "In today's highly
competitive environment, most organizations are dependant upon instant access to vast
amounts of information. Our research shows that enterprises have been searching for a
technology that links their Outlook/Exchange database with their existing telephone
systems. PRISM/Look directly addresses this important market
need. It is powerful, simple to install and easy to use."
Mr. Kirby further noted that the product is fully adaptable to an organization's
communications/IT strategy, including potential migration to VoIP. "In short,
organizations can dramatically improve their Outlook with PRISM/Look," concluded Mr.
Kirby.
Market segments that have tested PRISM/Look and are moving towards OEM distribution of
the product include developers and manufacturers of networking equipment, telephony
systems and personal computers.
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