New Customer Experience Assurance Solution to be Demoed Live at MWC 2013
Trenduim has announced that it will roll out its new Customer Experience Assurance (CEA) and Analytics in a live demo at the 2013 Mobile World Congress (News - Alert) (MWC) in Barcelona. The Live demo will give service providers, editors and media personnel a hands-on look and feel of the new model.
The new Customer Experience Assurance is a solution for 4G/LTE (News - Alert) networks consisting of a cloud-based Applications & Analytics portal (ViewPORT), along with a set of 4G/LTE-specific Network Access Agents (NAA) that enable data collection from any network interface/ network element in the 4G/LTE network or 3G networks. The new CEA also provides Communication Service Providers (CSP (News - Alert)) the ability to identify major problems, isolate, and resolve network and service performance issues and by doing so, reduce the time of resolution into minutes instead of days.
In addition, this CEA can be operated with a minimum number of personnel and equipment
"We are extremely pleased to be able to present our innovative new 4G/LTE assurance solution at the MWC in Barcelona," stated Dr. Sameh Yamany, president and CEO of Trendium, Inc. "Over the past two months we have presented and demonstrated the solution to a number of service providers in North America and Europe, as well as several media and industry analysts, and have received very strong and positive feedback. We are excited to be following up with those service providers that have showed particular interest in trialing our solution in their network environment. Among other things, we have learned that because our solution is a radical departure from anything currently on the market, which is the very reason why it can deliver benefits until now deemed unattainable; the best way to believe what it can do is to see it with your own eyes and to try it with your own hands. This is why we are inviting everyone interested to the Trendium booth at the MWC."
"Those that visit our booth and receive a live demo of our solution will witness unparalleled innovation in a number of areas," stated Dr. Yamany.
"We have delivered what everyone has talked about for years and what CSPs have been waiting and asking for. CSPs moving to 4G/LTE now have a way to increase differentiation and customer satisfaction while dramatically reducing customer care and operations costs. Among other things, we will demo our 1U rack-mount probe with port speed of 100GE processing traffic at line rate, which is 30 times the number of packets per second of existing solutions. At the show, the first ten service providers that sign up to do a field trial of our solution will receive our 4G/LTE head-to-end field trial package, which includes hardware, software, and professional services, at a minimal price."
Edited by Brooke Neuman