I just came out of one of the most anticipated events taking place during the third day of our Internet Telephony Conference and EXPO at the Hyatt Regency hotel in downtown Miami, Florida: The Open Source Debate between TMC’s president Rich Tehrani and Digium’s own Mark Spencer.
The room was packed, and the audience was more than eager to ply the participants with all kind of questions regarding the issue of Open Source in the Internet industry.
Tehrani asked everything from who fixes systems when they break to picking a Linux-based system when being clueless about that operating system.
Spencer explained the benefits of integrating systems that make it easy for corporations to fix problems that may arise. He believes that organizations should be able to fix bugs and perform upgrades through a Web-based interface, eliminating the need for having to contact resellers and a number of vendors responsible for offering the products and services.
He believes that the key benefit of integrating these systems involves transferring the telephony systems to the IT department of your organization, merging data and voice integrators.
Spencer concluded by describing VoIP as a huge business opportunity that may create challenges for businesses wanting to grow their services around the technology, and advises that the task won’t be an easy one. He mentioned that companies should place the greatest value on finding technologically experienced management.
|Johanne Torres is contributing editor for TMCnet.com and Internet Telephony magazine. Previously, she was
assistant editor for EContent magazine in Connecticut. She
can be reached by e-mail at firstname.lastname@example.org.