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David Sims - TMCnet CRM Alert Columnist[February 15, 2005]

Internet Telephony Conference Taking Shape

By David Sims, TMCnet CRM Alert Columnist


Norwalk, Conn.-based TMC has announced two more speakers for the Internet Telephony Conference & Expo Miami 2005, Mark Spencer and Dan Afrasiabi.

Spencer is president of Digium and founder of Asterisk, the open source PBX. He will speak Thursday, February 24, 2005 at 10:15 am. His address is open to all registered attendees.


“We are excited to have Mark Spencer speaking at the conference. He is perhaps the foremost expert on open source telephony and its greatest visionary. Linux telephony is an area of VoIP that is growing very quickly and we expect record crowds of enterprise, reseller and service provider decision makers from around the globe to come hear Mr. Spencer speak,” said TMC President and Conference Chairman, Rich Tehrani.

“Open Source Software is making tremendous headway in the telecommunications market,” said Spencer. “I hope to inform the audience about how Open Source can be used to not only meet their traditional TDM needs but also allow new innovative products and services.”

Internet Telephony Conference & Expo is the world’s largest VoIP marketplace, and the theme of this year’s event is “Witness the Evolution of IP Telephony: VoIP 2.0.” The conference and exposition will feature the most comprehensive education available for both the individual and enterprise interested in selecting and deploying VoIP solutions. It will be held at the Hyatt Regency in Miami.

Dan Afrasiabi, president of Symphony Services’ Spend Management Solutions has accepted an invitation to present a session titled “How to Detect Telecom Fraud & Protect Your Bottom Line” at the conference. His session is scheduled for Wednesday, February 23rd from 2:00 - 2:45 P.M.

“Fraud costs the U.S. telecom industry $4 billion a year.” Afrasiabi charges. “Companies that are juggling multiple service providers, technology platforms and billing processes don’t always have the right information to make informed decisions and aren’t able to be proactive about protecting their assets.”

Afrasiabi’s presentation will “discuss ways that companies can combat telecom fraud, including tracking trends; exposing and alerting suspicious activity; analyzing calling patterns; or building in prediction capabilities to detect fraud upfront,” he explains.


David Sims is contributing editor and CRM Alert columnist for TMCnet.


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