Internap Network Services Corporation, a provider of routing solutions over the Internet, announces this week it extended its Professional Services portfolio to include VoIP Assessment and Optimization services. The company says its new offerings include an analysis of existing IP network performance, which can be augmented by remediation services to optimize the client’s Internet connectivity for the effective delivery of VoIP.
"On average, 40 percent of voice calls over the Internet are below acceptable quality. However, most IT professionals responsible for managing the network lack visibility, and therefore can't measure and manage performance," said Greg Peters, chief executive officer of Internap said. "Enterprises have been running VoIP over their private networks for years. Today, Internap is accelerating the migration to Voice over the Internet via a combination of proven solutions and the advanced technical expertise required to remedy VoIP optimization problems."
The company said the two VoIP service additions will benefit its clients by preventing costly capital expenditures, improving capacity planning and the ability to intelligently negotiate key service level agreements (SLAs) with their service providers.
The announcement follows the company’s recent addition of VoIP route optimization and reporting functionality to its award-winning Flow Control Platform (FCP) product line. The FCP VoIP Control Module (VCM) optimizes routing of VoIP traffic to enable enhanced call quality, while the VCM allows for user-defined quality metrics such as mean opinion score (MOS) and jitter to route VoIP traffic across an organization's Internet links.
The Internapreg; VoIP Assessment and VoIP Optimization offerings are currently deliverable in flexible packages. Analysis and remediation services, also available as individual or bundled offerings, and can also be customized to meet the needs of each business.
Internap Network Services Corporation
www.internap.com
| Johanne Torres is contributing editor for TMCnet.com and Internet Telephony magazine. Previously, she was
assistant editor for EContent magazine in Connecticut. She
can be reached by e-mail at [email protected]. |
|
Internet Telephony Magazine
Click here to read latest issue
CUSTOMER 
Cloud Computing Magazine
Click here to read latest issue
IoT EVOLUTION MAGAZINE
