In a head to head,
cut-throat, competitive Internet telephony market, sole
Voice over IP (VoIP)
(define
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news -
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tutorial) providers, telecoms, and cable carriers all want
to stand out with different feature offerings and pricing
schemes. Today, AT&T (news
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quote) is announcing a new feature set for its CallVantage
VoIP-based calling service, including immediate availability of
a sub-account capability that provides up to nine distinctive
telephone numbers along with the ability to manage each as a
separate calling experience while sharing the same account line.
The telecom is also debuting additional features and services
like a second-line offer, support of facsimile machines and some
modems, call filtering capabilities, a record and send features.
"With the
introduction of these innovative new capabilities, AT&T
CallVantage Service is now poised to provide subscribers a truly
differentiated calling experience," said Cathy Martine, AT&T
senior vice president for Internet Telephony. "With AT&T
CallVantage Plus, everyone can receive calls when and where they
want providing each user a completely customizable experience on
the calls they receive. No other provider currently offers this
level of control."
The new AT&T
CallVantage Plus features provide users a distinctive telephone
number and the ability to manage their individual experience on
the calls they receive. This enables as many as nine individuals
the ability to configure the features like Do Not Disturb and
Locate Me to receive calls when they want and where they want.
It also provides a discrete Call Log for each user and personal
voicemail. The monthly cost for the new feature set is $7.49 per
additional user. '2nd Line,' service is now available and must
compliment the primary line's local and long-distance bundle for
$29.99 a month, or the local only plan at $19.99 monthly.
One of the new
features called Call Filtering, that when combined with other
AT&T CallVantage Service features, it provides the ability to
direct calls based on who is calling. For example, using Do Not
Disturb users might elect to send calls from friends directly to
voicemail, while allowing calls from children always to ring
through. The monthly charge for this feature is $1.99. The
Record & Send feature makes repetitive calls easy and convenient
so that classroom moms, soccer coaches and the like can record a
message and quickly deliver it to as many as 20 separate phone
numbers. Record & Send is free during this introductory period
depending on the calling plan and whether it's used for long
distance or international calls. This feature will cost $0.49
per use beginning in February 2005.
"While some of these
new capabilities are priced a-la-carte, we are also introducing
a number of new features to enhance the already feature-rich
calling experience at no additional cost," said Martine. "This
will help ensure our customers that they're receiving the very
best broadband calling experience at incomparable value."
The service
enhancements being added to the existing AT&T CallVantage
Service platform at no additional charge include: Fax and Modem
Support�making it possible for most commonly used facsimile
machines and some modems to interoperate with AT&T CallVantage
Service. It may also work with some Personal Video Recorders and
satellite TV systems; Safe Forward Number�an automatically
activates a prescribed location to deliver calls whenever there
is an interruption in service due to conditions such as a
commercial power outage that may affect the ability to receive
calls. The Locate Me feature does not need to be active for this
automatic redirection to take place. (This feature is currently
available only to customers with a D-Link 1120 TA connected
directly to the modem.)
In addition to these
new features, the company also introduced today additional
service enhancements that include:
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International
Calling Support�that now makes it possible to mix
international locations with existing features including
Call Forwarding, Click to Dial, Locate Me, Phone Book and
Speed Dial.
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Locate Me VIP
List�which provides the option of forwarding all calls, or
only a select group of numbers.
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Phone Book
Import/Export�which provides synchronization of up to 250
names to Microsoft Outlook, Outlook Express and Palm Powered
handhelds.
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Set your Time
Zone�that now makes it possible to select and customize the
time zone associated with features such as Call Logs and
Conference Calling
Additionally, the
company announced the end of its introductory calling promotion
that offered Personal Conference at no additional charge, and
renamed the feature Conference Calling. Effective immediately,
from now on, all Conference Calling calls will be billed at
$0.35 per minute.
AT&T
www.att.com
Johanne Torres is contributing editor for TMCnet.com and Internet Telephony magazine. Previously, she was
assistant editor for EContent magazine in Connecticut. She
can be reached by e-mail at [email protected] |