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Johanne Torres[December 16, 2004]

Avaya Buys RouteScience


Avaya Inc. (quote - news - alert) will now be able to expand its line of network management products thanks to a deal that will make the company owner of RouteScience Technologies Inc., a provider of communications equipment and software. The acquisition will allow Avaya to better assure the quality of their customers’ VoIP (define - news - alert) calls over the WAN (define - news - alert). The company did not provide financial details of the deal.

"RouteScience expands Avaya's network management offers and enhances our software development team in the critical areas of application-based network assessment, monitoring and intelligent route adjustment," said Micky Tsui, vice president and general manager of Avaya's communications systems division.

Avaya said privately-held RouteScience makes software that helps increase the effectiveness of networking applications, particularly Internet phone service. Most of the about 26 employees of San Mateo, CA-based RouteScience have now joined Avaya and will relocate to the company's California office, Avaya spokeswoman Mary Thiele said.

RouteScience announced the appointment of Mark Lazar as CEO this January. Lazar took over in that role from the Acting CEO, Herb Madan, who retained his position as Chairman. Lazar joined RouteScience from Talking Blocks, where he served as CEO until it was acquired by Hewlett-Packard last year.

The company was founded in December 1999 by Herb Madan, Jim McGuire, Joel Evanier, and Mike Lloyd. Madan held VP and general manager positions for the Service Provider Line of Business at Cisco Systems (quote - news - alert), and he was also CEO and Co-Founder of Netsys Technologies (acquired by Cisco in 1996). McGuire was previously senior director of Engineering, Service Provider Line of Business at Cisco Systems and Co-Founder of Netsys. Evanier was previously director of Enterprise Sales at Cisco Systems and VP of Sales at Netsys. Lloyd was the principal architect for the MPLS VPN provisioning system at Cisco Systems, and a senior engineer on BGP and other routing simulations.

This announcement closely follows Avaya’s release of its Modular Messaging, as we all celebrated voicemail invention’s twenty-fifth anniversary. The product, among other things, enables users to choose to leave a message or ask the system to search for the mailbox owner via cell phone, home phone or other reach numbers. When a message is left, a mailbox owner can request to be alerted by phone, pager, text message or email, for all types of messages.

Johanne Torres is the contributing editor for and Internet Telephony magazine. Previously, she was the assistant editor for EContent magazine in Connecticut. She can be reached by e-mail at

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