Sidebar: Where To
Find Inexpensive PBXs
We are there. You can now buy a PBX for about $100.
If you are technical, you can download the software and install it on an
old Linux machine (even a laptop) and support about 60 users depending on
the software. If you want a turnkey hardware-based system, you can support
around eight to16 users and pay around $300-500.
These systems arent stripped down either. Many have voice mail,
presence, unified messaging, auto attendant, IP telephony support,
Web-based management and administration and some features you dont see
on traditional PBXs costing many times more!
But, I have to ask, is this what the market wants?
One of the busiest booths at our last Internet Telephony Conference &
Expo was Asterisks.
They make an IP PBX that is totally open source, meaning free in this
instance.
Again, I have to ask, is this what the market wants?
You see, for most companies, a PBX is sold through a reseller of some
kind. An interconnect, a VAR, an integrator or a company representative
that is there to fix your system in case of problems. Telephony is mission
critical and you cant afford to have it not be 100 percent working at
all times, regardless of company size.
So I wonder, what will come of telephony when there
are no margins in the products? Who will sell them? Sure, they will be
sold on the Internet, but who will be there when they stop working? How
can you ensure that your system will always be there for you?
Perhaps these questions will eventually be answered in the form of
redundancy. Certainly, spending an extra few hundred dollars for a
redundant system isn't terrible. You could buy a second system and still
keep your cost below $1,000!
So, we may be entering a world where the reseller has
less and less of a role as we know it today. I wonder what the reseller
community thinks about all this? How about corporations? Are they ready to
manage their telephony from soup to nuts? Time will tell. I would love to
hear your opinions. Please
talk back to me in our forums.
Sidebar: Where To
Find Inexpensive PBXs
Rich Tehrani is TMC's president. He welcomes your comments.
Participate in our forums.
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