White Paper Library
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Smart Mobile Apps Empower Business Executives on the Go
8/6/2014 9:39:36 AM
This white paper describes three executives and their challenges in the modern and mobile workplace when using email and excel files for project management. These executives needed an agile technology solution to improve collaboration, speed up decision making, and enable mobile workers. The business solution includes a flexible BPM solution and fully tailored mobile apps that drive significantly improved accuracy, productivity and compliance.
How a Security Operations Center Can Support IT Governance
7/25/2014 6:17:53 AM
All companies have a need for a Security Operations Center (SOC) to be run in an efficient and proper manner. These duties include everything from the general best practices to the allocation of resources within certain job functions. This paper investigates the five domains of IT Governance associated with a SOC and how those domains have sub domains which delve deeper into the actual roles. As the IT world changes so do the responsibilities of a SOC, as a result the creation of SOC 2.0 is changing what work gets done and how it is performed.
Tighten Up the Supply Chain and Reduce Costs with SAP® Inventory Manager
7/22/2014 3:57:04 PM
With the SAP® Inventory Manager mobile app, warehouse clerks, maintenance engineers, and field service technicians alike can be confident of having the mission-critical parts, tools, and materials they need to get the job done. Speed up cycle counts, transfers, issues, and receipts, and keep a handle on your carrying costs.
Optimizing Fiori for Mobile Users
7/22/2014 3:50:17 PM
SAP Fiori is the New User Experience (UX) for SAP® Software. SAP Fiori Brilliantly Provides the User Experience Foundation for Every Type of User. We Are Introducing an Option for Our Customers to Enjoy SAP Fiori with a Premium Mobile App Experience.
5 Things Every Workplace Should Consider As They Cope With Enterprise Mobility
7/22/2014 3:45:43 PM
BYOD - Bring Your Own Device - is currently one of the most frequently discussed issues in enterprise mobility. Although often used as a synonym for The Consumerization of Information Technology, BYOD and CoIT are two distinct, albeit highly overlapping trends.
This document is meant to provide organizations an alternate approach - through five simple steps - for developing a holistic end-to-end mobile strategy that embraces the undeniable benefits of CoIT to employees all-the-while mitigating the risks and concerns IT departments have from allowing employees to bring their own devices into the workplace.
Secure Mobile Devices, Apps, and Content with Cloud-Based Management Solutions
7/21/2014 3:30:25 PM
Manage enterprise mobility and cost effectively with cloud-based solutions from the SAP® Mobile Secure portfolio. Solutions include the SAP Afaria® mobile device management solution, the SAP Mobile App Protection solution by Mocana for Mobile App security, and the SAP Mobile Documents solution for secure mobile content. This comprehensive offering gives you the power to manage your mobile workforce without the complexity and expense of an on-premise installation.
The '5 Ps' of Digital Asset Hosting
Host in Ireland
7/14/2014 10:55:12 AM
Host in Ireland is an industry-led initiative with the goal and purpose to promote Ireland as an optimum location to host digital assets. By understanding the key concerns of companies, particularly in the U.S., the initiative proposes clear and comprehensive, timely and accurate information for companies seeking to expand their presence by considering Ireland to host their digital assets. This is all made possible by Ireland's extensive benefits rooted in the '5 Ps' of digital asset hosting.
Mobile Content and Document Management Best Practices and Decision Checklist: Enterprise-Grade Solutions Give IT Much-Needed Security and Control Over Company Content
7/8/2014 2:48:22 PM
A typical executive will store her business group’s budget, product road map, customer database, and dozens of presentations, Word docs, and spreadsheets on her mobile phone, tablet, or laptop. Accessing, sharing, and updating her mobile work content is status quo. That’s how she and her peers stay productive. What she probably doesn’t realize is that the business content she’s taking into airports, client sites, doctor offices, restaurants, and home is a ticking time bomb.
Simplify the Software Experience on Any Device with Consumer-Style Apps
7/8/2014 2:23:04 PM
The way people work, consume content, and experience technology to get things done is rapidly changing. There are growing expectations and demands in the workplace for consumer-friendly interfaces. SAP is redefining how business users perform daily tasks by creating a more intuitive format and user experience – similar to the way they interact with technology in everyday life.
The Urgent Need for Agility in Optical Networks
6/10/2014 4:51:13 PM
The following articles look closely at Agile Optical Networking and the technologies and solutions needed to transform optical networks from 100G to 200G, 400G and beyond. (add to ebook feature box on NGC homepage)
Alcatel-Lucent 9360 Small Cell Solution for the Home
6/10/2014 4:49:09 PM
The Alcatel-Lucent 9360 Small Cell solution for the home (9360 SCH) cost-effectively extends W-CDMA capacity and coverage to residences while offloading traffic from the operator’s network, effectively increasing total network capacity.
SDN Analytics for DDOS Mitigation
6/10/2014 4:48:23 PM
SOLVING REAL WORLD ENTERPRISE PROBLEMS TODAY
The rapid growth in data consumption, smart devices and applications is putting pressure on IT infrastructure and its security. A distributed denial-of-service (DDoS) attack is an attempt to make a machine or network resource unavailable to its intended users.
Alcatel-Lucent SDN Elephant Flow Marking Application Note
6/10/2014 4:47:34 PM
AN INHERENT, SCALABLE SOLUTION FOR THE ENTERPRISE
Rapid adoption of smart devices and the demand to make applications available from anywhere anytime are changing the Enterprise datacenter consumption model.
Gartner Emerging Technology Analysis: Software Licensing & Entitlement Management is the Key to Monetizing the Internet of Things
6/2/2014 11:23:27 AM
The Key to Monetizing the Internet of Things
Simply selling more device units will not result in the massive spike in profits manufacturers are hoping for as they make a play to compete in the Internet of Things (IoT). This is the conclusion of the new Gartner Emerging Technology Analysis Report, Software Licensing & Entitlement Management is the Key to Monetizing the Internet of Things.
According to the report, manufacturers will have to reinvent their business models to profit from the Internet of Things. In addition to selling more Internet-connected devices, businesses will also have to figure out how to make money from the software they develop that flexibly configures their devices and powers functionality - and they'll also have to leverage software licensing and entitlement management as the mechanism to capture those additional revenues.
More Products, More Services, More Revenue
- Less Costs
Licensing and entitlement management technology serves as the key mechanism that enables manufacturers to protect and monetize the embedded intellectual property running as software on these connected devices or the external software applications associated with them.
Read this report for other key findings and recommendations, including:
- Defining the Internet of Things
- Applying licensing to the Internet of Things
- Licensing and entitlement management-components, models and meters
- Licensing lifecycle management and the relationship of entitlement management to licensing
- Usage-based licensing models
- Technology adoption and impact
- Actions to take now and within the next 12-18 months
Beaufort Memorial Case Study
5/28/2014 3:51:58 PM
Learn how Beaufort Memorial was able to replace pagers and eliminate their costs in several of their hospital departments with the mobility and communications capabilities of Imprivata Cortext. More than 200 clinicians at Beaufort Memorial are using Imprivata Cortext to streamline clinical workflows and coordinate more efficiently, while safeguarding PHI and ensuring HIPAA compliance.
5/28/2014 3:51:02 PM
The risks associated with sending Electronic Protected Health Information (ePHI) via unencrypted text messaging are significant. This whitepaper provides a detailed overview of the HIPAA Omnibus Rule, including HITECH Meaningful Use mandates, as it pertains to secure texting messaging of ePHI. It also covers best practices for instituting a secure text messaging policy within your healthcare organization and a vendor comparison checklist for meeting security, administrative, security and vendor requirements.
Are you Ready for 2020?
5/28/2014 12:14:59 PM
In 2020, it's predicted that over 30 billion things will be connected. For contact centers, this means incoming data will increase dramatically. Ways to manage this data, including, multi-channel capabilities and analytics are going to be a must as customers connect with you in a variety of new and different ways. As data levels increase, so will customer expectations. Are you ready for 2020?
Innovating in the Contact Center: Why Settle for Good When You Can Be Better?
5/28/2014 12:12:48 PM
Being innovative isn't just about finding and implementing new technology, it's about making processes already in place better. As customers continue to voice their opinion or reach out for help in various ways, you must be able to anticipate the medium they choose to proactively analyze incoming data. The ability to predict what your customers really want will keep them coming back. In this white paper, Brad Snedeker, Innovation Center Manager at Calabrio, explains the importance of having a vision and finding innovative solutions in your contact center. If you don't have an innovative way to capture and use all the data generated by your contact center, chances are, your customer service goals are not being met.