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Using IAM in the Age of Megabreaches
Okta, Inc.
The benefits of cloud IAM have made it a huge priority for IT departments across all industries. This infographic reviews the results from IDG’s most recent survey on IAM. Learn about your peers’ top identity and security-related concerns and challenges, and learn where their priorities for the future lie.
Solution Brief: Creating a Secure Seamless Customer Experience
Okta, Inc.
All modern businesses are engaging with their customers through technology – but with security incidents and data breaches constantly in the news, consumers don’t want to share their personal information. They’ll limit what information they share, or create fake profiles. At the same time, password fatigue causes consumers to reuse passwords across multiple sites, putting their information at greater risk. Businesses lacking consumer trust end up with bad data and ineffective marketing. Understanding, managing, and securing customer data can become the foundation for consumer trust. Read how Okta’s approach to identity helps businesses secure customer information, increase marketing effectiveness, and deliver a branded and scalable user experience.
Consumer Identity Management for the CMO, CISO, and CTO
Okta, Inc.
In an IDC report from November, 2015, 67% of CEOs said they were betting on digital transformation. It’s at the top of the CEO agenda for good reason. It is hard to find an industry or sector in the economy today that is not being disrupted by software. When it comes to consumer businesses, customers are demanding service on their own terms, their own schedule, just in time, and on their mobile. Read this whitepaper to understand the strategic role identity management plays in all parts of the organization to enable delightful end-user experiences. You’ll understand:

- The importance of Consumer IAM (CIAM) to drive innovation
- IAM requirements for the CMO, CIO, and CISO
- How Okta is addressing modern use cases on one platform - B2E, B2B, B2C, and IoT
Create a Simpler, Secure, More Agile Network
Nokia
For their networks to keep pace, Tier 2–4 operators need to rethink how they deploy AAA servers, DRAs and SBCs. This white paper covers several key considerations, including:

• The main challenges of infrastructure security, network reliability, performance and agility
• How a software-based approach can help simplify operations, provide flexibility for growth and offer a path to the cloud
• How AAA, DRA and SBC serve as key functions in the Secure Service Enablement concept
Ensuring network profitability through secure service enablement
Nokia
To profitably seize the opportunities of network evolution and deploy new services faster, operators need more agile, flexible and easy-to-manage AAA servers, DRAs and SBCs. Read our business white paper to learn more about:

• The profitability essentials that help strike the right balance between revenue generation and cost control
• The benefits of switching to a software-based approach
• The Secure Service Enablement concept and what it can do for your business
Secure Service Enablement for Communication Service Providers
Nokia
The communications industry is facing rapid growth and communications services providers are required to adapt. In the move to IMS architectures, operators have the opportunity to re-invent their networks to increase capacity, service offerings, and agility – which will be critical for the arrival of 5G.

In this report, written by Diane Myers, you will get insights into:
• The growth of IMS and IP-based services
• How to architect for service enablement
• Industry data from IHS Markit
Biometric Security Boom: How multi-modal biometrics delivers better experiences and optimal security.
Nuance
Today’s organizations thrive on safety and security – exactly what PINs and passwords are not. They’re easily stolen, hacked and forgotten making them a “double fail” to your customers and your business. Luckily, there’s a better way: biometric authentication, which leading companies are adopting and deploying at scale.

Download the “Biometric Security Boom" white paper from Nuance to learn how taking a multi-modal approach – using a combination of biometric technologies – provides customers with a seamless authentication experience and your organization with major efficiency and security gains.
Harnessing the Power of Speech Analytics in the Contact Center
Nuance
The conversations between your customers and agents contain invaluable insights—if you have the right tools to easily interpret and act on this dialogue. Unfortunately, most organizations waste time manually mining only a subset of customer interaction data, or worse yet, do nothing with it at all.

Speech analytics is an incredibly powerful tool for contact center leaders. It easily delivers real-time visibility into the full customer journey and agent responses, which are essential for driving higher customer satisfaction and business success.
Get the Guide

Download "Harnessing the Power of Speech Analytics: 6 Ways Speech Analytics Improves Contact Center Efficiency and Performance" to see how you can:

• Improve key contact center metrics and operational efficiency
• Reduce churn and drive customer loyalty
• Better manage risk and compliance requirements

Speech analytics is your key to transforming customer data into better business outcomes. See how with this guide.
CIO eGuide: Preventing Data Breaches from Stolen Credentials
Okta, Inc.
Data is becoming increasingly important in business. As a result, more and more organizations are becoming attractive targets for hackers. Data breaches caused by stolen credentials are on the rise. You need smarter tools to protect your organization against the monetary and reputational damage caused by a data breach. This guide will explain how Okta Adaptive Multifactor Authentication (MFA) provides the security that IT needs, while also providing the simplicity end users want.
IDG: A New Mandate for IAM with Multifactor Authentication
Okta, Inc.
Cyberbreaches aren’t just in the news—they are the news. The number one cause of these breaches? Account compromise and credential theft.

As the number and type of users, devices and app environments multiply, so do the potential attack surfaces to be secured. While identity access management (IAM) is a top priority for most IT and security leaders, there is often a gap between IAM as a concept and the reality of the solutions available.

Read this new report to learn the gaps, the risk factors that most worry IT leaders, and how they plan to respond over the next 12 months.
Building Secure Multi-Factor Authentication
Okta, Inc.
When you move to and add cloud applications, addressing the security threat to user credentials and data is critical. According to 2016-17 Verizon Data Breach Investigation Reports, credential harvesting is the most fruitful tactic for today’s hackers:

• 81% of data breaches involve stolen and weak credentials
• 91% of phishing attacks target credentials

This white paper recommends three best practices to prevent data loss with multi-factor authentication (MFA). Download now for practical advice on how to:

• Understand and manage your account recovery flow vulnerability
• Protect your login flow from brute force attacks
• Design to manage tradeoffs between risk, usability and cost
Ten Priorities for Hybrid Cloud, Containers, and DevOps in 2017
Densify
This comprehensive guide from Enterprise Management Associates (EMA) gives IT decision makers a clear picture of the top technology priorities facing today's enterprises and offers key recommendations on how to achieve an optimal IT environment.

Get your copy of the guide and learn:

• The ten priorities for enterprises to efficiently manage hybrid cloud, containers, and DevOps
• The specific recommendations EMA makes to help you effectively implement these priorities, with a focus on cost control
• The top three products and vendors for each recommendation

Densify is proud to be an EMA-recommended solution for cloud cost optimization – we deliver results that others simply cannot!
IDC Innovators: Multicloud Management, 2017
Densify
IDC assessed companies that have demonstrated either a groundbreaking business model or an innovative new technology or both and named Densify an Innovator in Multicloud Management. Get your copy of the report and learn:

- Why IDC is focusing on multicloud management
- What are the strict criteria for a multicloud management provider
- Why IDC Innovators Review Panel chose Densify

"Densify provides deep, predictive workload pattern analytics to drive optimal workload placement across multiple public and private clouds, as well as traditional virtual and physical infrastructure."
Can Bots and Virtual Assistants Help Boost Your Brand?
Frost & Sullivan
Bots and Virtual Assistants (VAs) are emerging technologies that many leading organization are striving to implement. As the experts know, it’s not just about the implementation of Bot and VA technologies; it's about leveraging them in intelligent ways to better serve customers, to enhance the customer experience and to improve the bottom line.

In this Executive Summary, you will learn about:

- How Bots and VAs impact the customer experience and your brand
- Which customers are on the front line of using Bot and VA technologies
- The challenges of automation
- Integrating Bots and VAs into the customer experience
- How to measure Bot and VA effectiveness
A layered approach for securing Internet of Things devices | A strategic technology perspective
Alcatel Lucent Enterprise
If BYOD was the appetizer, IoT is the main course. Experts are projecting there will be 21billion objects connected to enterprise networks by 2020. In this paper you will learn how Alcatel-Lucent Enterprise LAN and WLAN solutions with their embedded security functionalities make them ideal for multi-level IT Security for IoT.
Evolving Enterprise Networks with SPB-M
Alcatel Lucent Enterprise
Enterprise network managers are faced with networks that are growing in size and complexity. They need streamlined solutions to improve the performance and simplicity of their networks. Alcatel-Lucent Enterprise has added many new technologies to address these needs. Key among them is Shortest Path Bridging MAC-In-MAC mode (SPB-M). SPB-M helps improve network performance and stability while offering great flexibility. This paper explores the many improvements SPB-M offers over older bridging and routing technologies.
Creating collaborative anytime, anywhere learning environments | A higher education networking solution guide
Alcatel Lucent Enterprise
In today’s highly-competitive higher education market, attracting and retaining students requires more than a good academic program. Delivering a seamless digital experience has become an equally important point of differentiation. This guide provides a step-by-step approach IT teams can use to design efficient and cost-effective campus networks that can meet the technology expectations of next-generation students and enable more collaborative, digital learning experiences.
Education Vertical Solutions, Network Infrastructure Configuration Blueprint
Alcatel Lucent Enterprise
IT professionals must equip their campus network to attract today's tech-savvy students, faculty, and researchers. The best networks deliver an extensive, interactive, multimedia learning experience with high-bandwidth and secure mobility options. Legacy networks can neither support nor scale to support these new requirements. This document provides guidelines for "Best Practices" management and for configuring specific features that are required to create a dynamic Education Network Solution Blueprint. The blueprint is intended for network architects and systems engineers involved in the design, implementation, and maintenance of education networks.
Collect More, Spend Less: An ROI Guide to Collecting Through Digital Channels
Nuance
If your collections strategy is limited to predictive dialing, you could be wasting $4-$7 on each contact—and it’s not just because people are hanging up or not answering. Predictive dialers alone fail big because 93% of consumers prefer alternative channels such as email and text.

By using more sophisticated, intelligent and personalized digital contact strategies, you can dramatically lower costs and defaults and improve cure rates with a near immediate ROI. Download “Collect More, Spend Less: An ROI Guide to Collecting Through Digital Channels” to learn how:

1. Switching to an integrated voice, email and text outbound collections solution saved a credit card servicer $2.8 million annually, required 37% less agents and increased payments by 19%

2. A major eastern utility company nearly tripled their pay rates – increasing collections by 188% (an extra $5.3 million to $6.6 million each month) by adding email payment reminders

3. 90% of consumers are more likely to stick with businesses that send them proactive reminders such as due dates and account balances

Download the guide and also gain access to our ROI calculator to quickly see how you can collect more and spend less with Nuance Proactive Engagement.
Supermicro Reference Architecture for Microsoft Storage Space Direct Hyper-Converged Infrastructure
Supermicro
Supermicro reference architecture SYS-1028U-S2D based on 4x 1U Ultra 10 NVMe servers has received the Microsoft® Windows Server® Software-Defined (WSSD) Storage Spaces Direct(S2D) Certification, and is a part of the first wave offerings in the WSSD Solutions Catalog.

Microsoft S2D solution for Windows Server 2016 targets at the cost-effective, cloud-scale software-defined data center (SDDC) market segment, allowing highly available and scalable software-defined storage (SDS) deployments on commodity x86 hardware with direct-attached storage.

Microsoft S2D offers two distinct deployment options: hyper-converged and converged. Both promote a streamlined IT infrastructure with lowered CAPEX and OPEX, while delivering high scalability and flexibility, and uncompromised performance and efficiency. It is considered a direct replacement of the traditional expensive SAN infrastructure.
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