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IVR Might Well Offer Salvation for Smaller Businesses
2/10/2016 9:44:13 PM
IVR Service Provider Genesys Earns Strong Positive in Gartner Report
2/10/2016 9:44:07 PM
Genesys Targets Key Brazil Markets with the Acquisition of IVR Service Provider
2/10/2016 9:44:07 PM
Genesys and Telekom Offer Cloud-based Contact Center Solution to SMBs
2/10/2016 9:35:03 PM
Genesys Report Sees IP in the Contact Center
2/10/2016 9:02:01 PM
Make the Case for Better Utilizing ACD...or Moving on From It
2/10/2016 8:49:37 PM
Make the Case for Better Utilizing ACD…or Moving on From It
2/10/2016 8:49:37 PM
Hosted ACD Providers Support Cloud-Based Customer Service Demand
2/10/2016 8:49:35 PM
OpenMethods to Expand its Omnichannel Solutions with $5 Million Funding
2/5/2016 1:40:11 PM
Call Center Trends that are Shaping the Future of the Industry
1/18/2016 6:43:05 PM


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