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Italy Has New Internet TV Offer Thanks to Telecom-Italia
4/20/2015
Monitor Employees for Improved Productivity Rather Than 'Big Brother' Aggression
4/17/2015
Intel Sets its Mobile Chip Sights on Chinese Market
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Sprint Switches from Convergys to Amdocs for Billing
1/7/2015
Verizon Wireless to Open Call Center in Alabama
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Recent Consolidations Underscore Next Phase for Standalone IVR Vendors
1/7/2015
Identifying Core Problems Behind Poor Sales Performance
8/6/2014
Columbus to Enter Jamaican PBX Market with Cloud-Based Solution
7/23/2014
Google Moves Closer to Development of Smart Contact Lens
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Investing in Your Contact Center Agents is Investing in Your Customers
1/9/2014
Hosted Solutions Help with Disaster Recovery
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IVR - Alcatel’s Genesys to Acquire VoiceGenie to Bolster Self-Service Market Segment
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IVR - Ranch Networks Bows Asterisk Clustering for Larger Enterprises
10/14/2013
IVR - Converged Communication System Shipments Climb 7.5 in 2005, Report Says
10/14/2013
New York City Task Force Begins to 'Storm Proof' the City against Another Sandy
6/17/2013
Surge in Philippines Peso May Negatively Affect Its Outsourcing Business
1/24/2013
Call Center Outsourcing Gets Muddier as Indian Outsourcers Establish US Facilities
10/29/2012
inContact Posts Fourth Quarter Results, Growth Expected in Contact Center Outsourcing
1/19/2012
Communications Provider: Cell Phone Radiation Laws to Be Altered
11/8/2011
Master Agent: Time Warner Cable Sees Uptick In Q2 Results, Share Price
9/22/2011
Salesforce's Third Quarter Sales to Surpass Analysts' Forecast
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PhonesOverstock Compares T-Mobile Phones vs. Sprint Phones
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