Norwalk, CT, September 1, 2005—The staff of Technology Marketing Corporation’s (TMC®) TMC Labs have announced the winners of the magazine’s 2005 Customer Interaction Solutions TMC Labs Innovation Award. Customer Interaction Solutions has been #1 in CRM, Call Centers and Teleservices Since 1982 ™. The sixth annual TMC Labs Innovation Award honors CRM, call center and teleservices products that are truly innovative.

"These winners have clearly demonstrated to the staff of TMC Labs that their product or service is truly innovative in the CRM or call/contact center industries. New companies, new products and new services for CRM and call/contact centers are being created all the time. With the great advances in technology, there’s never been a greater need for this award," said Nadji Tehrani, founder and chairman of TMC, publisher of Customer Interaction Solutions.

The TMC Labs Innovation Awards are based solely upon the uniqueness or how pioneering a particular product or service is. It is not based on company revenue, or number of products sold. It is based on the concept that these products are innovative.” according to Tom Keating, CTO and TMC Labs Editorial Director.

Keating continued, "The following companies deserve this great honor for creating a ground-breaking VoIP product or service. I look forward to seeing other innovative solutions from these companies as they continue to contribute to the future of the VolP/IP telephony marketplace."

The Customer Interaction Solutions TMC Labs 2005 Innovation Award highlights will be published in the October and November 2005 issues of Customer Interaction Solutions magazine.