Norwalk, CT, September 1, 2005—The staff
of Technology Marketing Corporation’s (TMC®) TMC Labs have announced
the winners of the magazine’s 2005 Customer Interaction Solutions TMC
Labs Innovation Award. Customer Interaction Solutions has
been #1 in CRM, Call Centers and Teleservices Since 1982 ™.
The sixth annual TMC Labs Innovation Award honors CRM, call center
and teleservices products that are truly innovative.
"These winners have clearly demonstrated to the staff of
TMC Labs that their product
or service is truly innovative in the CRM or call/contact center
industries. New companies, new products and new services for CRM
and call/contact centers are being created all the time. With the
great advances in technology, there’s never been a greater
need for this award," said Nadji Tehrani, founder and chairman
of TMC, publisher of Customer Interaction Solutions.
The TMC Labs Innovation Awards are based solely upon the uniqueness
or how pioneering a particular product or service is. It is not based
on company revenue, or number of products sold. It is based on the
concept that these products are innovative.” according to Tom
Keating, CTO and TMC Labs Editorial Director.
Keating continued, "The following companies deserve this great honor
for creating a ground-breaking VoIP product or service. I look forward
to seeing other innovative solutions from these companies as they
continue to contribute to the future of the VolP/IP telephony marketplace."
The Customer Interaction Solutions TMC Labs 2005 Innovation
Award highlights will be published in the October and November 2005
issues of Customer Interaction Solutions magazine.