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Call Center Management Needs a Little Help from Technology
10581 bytes   4/24/2018 5:59:49 PM GMT
https://www.tmcnet.com/channels/call-center-management/articles/348284-call-center-management-needs-little-help-from-technology.htm
CX M&A Ramps Up
9373 bytes   8/25/2016 1:25:32 PM GMT
customerzone360.tmcnet.com/inside-every-issue/articles/424533-cx-ma-ramps-up.htm
Analytics Trend Prompts New Partnerships
15564 bytes   7/28/2016 12:24:06 PM GMT
customerzone360.tmcnet.com/inside-every-issue/articles/423609-analytics-trend-prompts-new-partnerships.htm
How to Motivate Contact Center Agents and Improve Customer Satisfaction in the Process
12148 bytes   11/20/2013 12:52:39 PM GMT
customerzone360.tmcnet.com/features/articles/359990-how-motivate-contact-center-agents-improve-customer-satisfaction.htm
OpenSpan Organizes New Thought Leadership Program for Financial Services Call Centers
12373 bytes   1/31/2013 11:31:33 PM GMT
financial.tmcnet.com/topics/financial-technology/articles/325268-openspan-organizes-new-thought-leadership-program-financial-services.htm
CUSTOMER Introduces TMC Labs Innovation Awards - Part 2
35782 bytes   10/15/2012 6:32:00 PM GMT
customerzone360.tmcnet.com/features/articles/312006-customer-introduces-tmc-labs-innovation-awards-part-2.htm
CUSTOMER Announces Winners of the TMC Labs Innovation Awards
34283 bytes   10/1/2012 8:17:54 PM GMT
customerzone360.tmcnet.com/features/articles/310051-customer-announces-winners-the-tmc-labs-innovation-awards.htm
TMC Labs Announces TMC's CUSTOMER Magazine's 2012 Innovation Awards Winners
17219 bytes   8/27/2012 6:24:26 PM GMT
https://www.tmcnet.com/topics/articles/2012/08/27/304939-tmc-labs-announces-tmcs-customer-magazines-2012-innovation.htm
John Lewis Selects OpenSpan Desktop Automation
6469 bytes   6/13/2012 6:37:05 PM GMT
it.tmcnet.com/topics/it/articles/2012/06/13/294591-john-lewis-selects-openspan-desktop-automation.htm
OpenSpan Signs Definitive Agreement to Acquire Triangle BPA
15081 bytes   1/6/2012 9:55:41 PM GMT
financial.tmcnet.com/topics/mergers-acquisitions/articles/252431-openspan-signs-definitive-agreement-acquire-triangle-bpa.htm

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