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The IT field is highly competitive. It's also growing at a faster pace than almost any other industry. While this can be exciting, it also makes it more challenging for your business to stand out. Developing a successful marketing strategy will help set you apart and position you well in the future.
7/16/2018 9:22:04 AM
Businesses have to figure out how The Future of Work fits into their strategies and how they can use advanced technology platforms - including AI and ML - to attract new customers, keep and grow existing ones, and drive efficiency.
7/16/2018 9:17:34 AM
Artificial intelligence is an emerging technology that many organizations are investing money, time, and energy to advance. No doubt that the coming years will see major advancements in AI. Below are various Robotic and AI trends that you should beware of.
7/16/2018 9:17:23 AM
Though its awareness grew thanks to its role as the underlying technology behind Bitcoin and other cryptocurrencies, blockchain has been widely touted as being a potential game changer in nearly every industry.
7/14/2018 10:47:35 AM
Planned power outages are an ideal time to test power protection systems to ensure they provide the required and expected results, and to upgrade, if needed.
7/14/2018 9:57:27 AM
Some 18,000 customers in Duchess and Putnam counties in New York - both residential and business - found themselves in the dark yesterday around 10:00am, when an equipment malfunction caused a power outage.
7/13/2018 5:49:07 PM
Pace Telecom recently celebrated its 25th anniversary, and marked the occasion with the announcement of new services. On July 9th, the telecom provider unveiled its new service deployment for the Secretary of State for Wales.
7/13/2018 4:03:56 PM
Pace Telecom recently celebrated its 25th anniversary, and marked the occasion with the announcement of new services. On July 9th, the telecom provider unveiled its new service deployment for the Secretary of State for Wales.
7/13/2018 4:02:25 PM
Verint has shown a commitment to equipping the contact center with the tools required to meet the rigorous demands of customer service. The workforce optimization provider announced that DMG's new 2018 Contact Center Workforce Optimization (WFO) Market Share Report,spotlighted the firm, ranking Verint leader in 10 of 16 categories.
7/13/2018 3:25:49 PM
Verint has shown a commitment to equipping the contact center with the tools required to meet the rigorous demands of customer service. The workforce optimization provider announced that DMG's new 2018 Contact Center Workforce Optimization (WFO) Market Share Report,spotlighted the firm, ranking Verint leader in 10 of 16 categories.
7/13/2018 2:27:54 PM
Verint has shown a commitment to equipping the contact center with the tools required to meet the rigorous demands of customer service. The workforce optimization provider announced that DMG's new 2018 Contact Center Workforce Optimization (WFO) Market Share Report,spotlighted the firm, ranking Verint leader in 10 of 16 categories.
7/13/2018 2:27:12 PM
This week, Frontier Communications announced Frontier AnyWare UCaaS. The solution is powered by Frontier's redundant data centers promising high availability, business continuity and deployment flexibility.
7/13/2018 2:03:00 PM
This week, Frontier Communications announced Frontier AnyWare UCaaS. The solution is powered by Frontier's redundant data centers promising high availability, business continuity and deployment flexibility.
7/13/2018 2:02:53 PM
This week, Frontier Communications announced Frontier AnyWare UCaaS. The solution is powered by Frontier's redundant data centers promising high availability, business continuity and deployment flexibility.
7/13/2018 2:02:05 PM
Ecosmob announced SBC software development services to offer telecom carriers and service providers the ability to elevate VoIP network security, interoperability and security with a pocket-friendly, flexible SBC software solution.
7/13/2018 12:46:44 PM
Ecosmob announced SBC software development services to offer telecom carriers and service providers the ability to elevate VoIP network security, interoperability and security with a pocket-friendly, flexible SBC software solution.
7/13/2018 12:45:18 PM
When the WannaCry ransomware attacked companies all over the world in 2017, experts soon realized it was meant to be stopped by regular updating. Even after such a major attack, nearly 50% of desktop users don't update their systems regularly. They find it frustrating and sometimes detrimental to update their software. If you run a company where you're having trouble getting people to update or putting it off yourself, it's good to know four of the most common reasons users fail to update.
7/13/2018 11:16:40 AM
Cloud offerings free business from the constraints of constantly expanding their infrastructure to speed growth. Market efficiencies, economics, and technology have advanced to the point where most mid-to-large organizations leverage a mix of public and private clouds. Architects and decision makers have pursued a hybrid- and multi-cloud strategy, which has led to a dramatic fragmentation of systems.
7/13/2018 11:00:01 AM
The news that American Express appears on the verge of overtaking Mastercard in terms of market share isn't the kind of breaking headline that sends most people rushing to Twitter. However it does raise the question of whether those little logos on the front of your card matter to your bottom line. Most people tend to focus on the rewards and interest rates associated with an individual card regardless of its network, but overlooking the network your card belongs to can mean neglecting some valuable benefits you don't want to leave on the table.
7/13/2018 10:42:55 AM
As overall IT budgets grow tighter, it becomes more challenging to improve IT security. In a recent IBM security study polling more than 2,800 IT and security professionals, 69 percent reported that funding for cyber resiliency is insufficient. But even as IT security threats continue to evolve, it's the more fundamental IT security improvements that can provide the most foundational protections for data security. Based on that understanding, here are four ways to improve IT security on a limited budget.
7/13/2018 10:30:35 AM
Your business' operating expenses are crucial, and the one place where you can find savings is your merchant account fees. Here are a few tips that will help you save about 30%.
7/13/2018 10:19:53 AM
Today's marketplace is really competitive, and businesses are faced with various challenges. Peak Push To Talk (Peak PTT) does not agree that communication should be a challenge and this is the main reason for which the service provides impressive PTT features to small businesses. Here are the main reasons for which you should definitely consider integrating the PTT technology as the best communication solution for your business.
7/13/2018 10:13:52 AM
Cardless ATMs that offer contactless tap-and-go transactions with mobile smartphones are starting to be deployed to ATMs in the United States and across the world. This new technology uses NFC and an app on your smartphone to quickly and easily withdrawal cash by simply touching your phone to a sensor radio chip on a new generation ATM.
7/13/2018 10:04:58 AM
These days, online shopping is the most favorite pastime of people across the world. It not only allows the users to make new purchases at their own convenience, but also allows them to get attractive discounts.
7/13/2018 9:56:22 AM
Digital transformation means different things to different people, yet ultimately it's about ensuring that businesses and their employees are effectively leveraging the power of technology to drive business success. True digital transformation means breaking down organizational barriers, enabling smarter working and more effective communication.
7/13/2018 9:20:44 AM
Samsung Electronics and Cisco have successfully completed a friendly-user trial and series of 5G demonstrations with Orange in Floresti, Cluj, Romania.
7/13/2018 9:00:00 AM
LiveAction has expanded its network management and analytics solutions via the acquisition of Savvius. In a recent interview with The New Intelligence, LiveAction leaders discuss the combination and the evolution of network management.
7/13/2018 7:39:05 AM
Monitoring is key in the contact center. Recording conversations, analyzing and digging into the data to develop best practice for agents is vital to exceptional customer service, but really, this is only a piece of puzzle. It's easy to get caught up in speech analytics, but desktop analytics are an often overlooked tool.
7/12/2018 6:49:41 PM
Monitoring is key in the contact center. Recording conversations, analyzing and digging into the data to develop best practice for agents is vital to exceptional customer service, but really, this is only a piece of puzzle. It's easy to get caught up in speech analytics, but desktop analytics are an often overlooked tool.
7/12/2018 6:49:35 PM
Monitoring is key in the contact center. Recording conversations, analyzing and digging into the data to develop best practice for agents is vital to exceptional customer service, but really, this is only a piece of puzzle. It's easy to get caught up in speech analytics, but desktop analytics are an often overlooked tool.
7/12/2018 6:49:26 PM
Apex Tapped as Cybersecurity Expert in TV News Story About Police Ransomware
7/12/2018 6:39:07 PM
Parateum unveiled a new user experience portal to enable service providers improved management capabilities over customer connections, usage and revenue stream for voice, data and messaging services.
7/12/2018 6:02:48 PM
Parateum unveiled a new user experience portal to enable service providers improved management capabilities over customer connections, usage and revenue stream for voice, data and messaging services.
7/12/2018 6:01:53 PM
The recently announced Ciena acquisition of Packet Design is now officially complete. The network performance management software addition to the Blue Planet portfolio solidifies an already robust collection of capabilities.
7/12/2018 5:33:47 PM
TMC and Crossfire Media today announced the conference program for the 20th IoT Evolution Conference and Expo being held January 29 - February 1, 2019 at the Greater Fort Lauderdale/Broward Country Convention Center in Fort Lauderdale, Florida. IoT Evolution is squarely focused on the enterprise and how IoT solutions will impact operations, business intelligence, new product development and revenue generation.
7/12/2018 4:49:38 PM
The call center is the front line for customer service, serving as a typical initial point of contact. Each interaction poses the opportunity to build loyalty and invite repeat business or serve to further frustrate. It is integral that customer service is in the business of delivering customer service. Let's take a look at a few tips for taking a more proactive approach to customer complaints.
7/12/2018 3:51:54 PM
The call center is the front line for customer service, serving as a typical initial point of contact. Each interaction poses the opportunity to build loyalty and invite repeat business or serve to further frustrate. It is integral that customer service is in the business of delivering customer service. Let's take a look at a few tips for taking a more proactive approach to customer complaints.
7/12/2018 3:49:55 PM
There's a lot of discussion lately about how artificial intelligence will take human jobs. But a new study from Ponemon Institute indicates that AI will actually increase the need for more highly skill IT security staff members.
7/12/2018 3:38:19 PM
Each part of a mobile phone (i.e. keypad, battery, antenna…) is made of a material; choosing the best material at an acceptable cost is a complex process.
7/12/2018 2:35:00 PM
Arguably, New York City is the financial capital of the world. In NYC, one can find an abundance of small, medium and big businesses, which range from family-owned to worldwide famous. One area of expertise that has lately emerged as the most profitable and, therefore, most sought after, is information technology.
7/12/2018 12:23:48 PM
We have been blessed to live at a time where every information is easily accessible. Over the last two decades, we have witnessed a boom in information technology, and there is no denying that things can only get better from this point forward. Luckily for all the existing and future businesses, IT holds a lot of power when it comes to the development of your company and its future progress.
7/12/2018 12:12:21 PM
Having good patch management solutions and strategies is essential because it allows for a greater degree of control in keeping information systems updated and minimises the chances of mistakes from occurring because of its streamlined process.
7/12/2018 11:23:33 AM
Thanks to technology, running a business is much more convenient today than it ever has been in the past. However, to keep our systems and network safe, we require the use of patch management to keep our infrastructures updated properly.
7/12/2018 11:19:25 AM
Thanks to technology, running a business is much more convenient today than it ever has been in the past. However, to keep our systems and network safe, we require the use of patch management to keep our infrastructures updated properly.
7/12/2018 11:11:55 AM
Having good patch management solutions and strategies is essential because it allows for a greater degree of control in keeping information systems updated and minimises the chances of mistakes from occurring because of its streamlined process.
7/12/2018 11:01:48 AM
This year has seen thousands of new online casinos release blockchain games that offer a new way to gamble for punters. One of the biggest breakthroughs this tech has brought to the gaming industry is provably fair gambling games.
7/12/2018 10:40:41 AM
Will a start-up company raising $2M in an ICO that commenced July 8, 2018 end up disrupting an industry that McKinsey projects will reach $2.2 trillion by 2020? CrayPay thinks so.
7/12/2018 10:16:57 AM
Ubiik's innovation and investments in the development of Weightless Low Power Wide Area Network (LPWAN) technology has paid off.
7/12/2018 10:04:45 AM
BuddeComm recently launched an exclusive Telecoms Maturity Index (TMI) that analyzes the broadband, mobile and fixed Line markets of a country as well as a range of economic parameters to rank it on a scale of 1 to 100 and compare it to its region.
7/12/2018 9:00:00 AM
Professional cleaning solution provider Nilfisk announced the selection of GTT to deliver managed SD-WAN and network services. NilFisk touts a product presence in over 100 countries, requiring a solution capable of providing global results.
7/11/2018 8:05:26 PM
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