Last Updated: 6:45 PM EST - Jan 23, 2021 publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

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Everything You Need To Know About Agency Pricing Models

12/15/2020 2:25:52 PM

Effectively marketing your business has become equal parts necessary and complex in today's competitive business environment. The complex nature of modern …

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How Employee Training Can Be Made More Learner-Centric

12/15/2020 2:22:05 PM

While elearning has revolutionised many aspects of training in the modern times, there are certain challenges that L&D professionals and organisations have…

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El Paso Water Transforms Customer Service with Infosys

12/15/2020 2:10:19 PM

Digital transformations are happening across businesses today as the need for fast, convenient online services grows. For El Paso Water (EPWater), a munici…

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Tide's On-Demand Dry Cleaning Service Named Best in Customer Service

12/15/2020 2:03:35 PM

When national laundry-detergent brand Tide decided to start a franchise dry cleaning concept location - the idea was to bring customers a brand they were a…

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Reducing IT Risk, Maximizing Productivity with Remote Workers

12/15/2020 1:24:49 PM

It needs have changed with the prevalence of remote workforces. How can companies support productivity in work from home models while helping maintain work…

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The Basic Website Development Process Checklist

12/15/2020 1:18:23 PM

Having a website development process checklist for 2021 is a must if you want to have a highly-functional, responsive site.

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Invest in An Inventory Management Software to Get the Most Out of Your Business

12/15/2020 1:03:23 PM

This article will tackle the advantages and disadvantage of using an inventory management software for businesses. Also, it will discuss what an inventory …

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6 Ways How Technology Has Impacted Law

12/15/2020 12:57:57 PM

With the advancement in technology, accessing information becomes quite simple and quicker than ever before. Technology has created a great impact on all t…

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Chris Lamb, Niagara Falls Entrepreneur Explains How Technology Has Impacted Real Estate Investment

12/15/2020 12:51:17 PM

The real estate sector is an ever-changing market that has been recently - and quite significantly - impacted by technology. Today's technology continues t…

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Vonage Video API Empowering bellFace with Seamless Engagement

12/15/2020 12:42:05 PM

bellFace selected the Vonage Video API to support the online sales system provider's video call solution. The bellFace solution provides sales and support …

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Data Protection: The MSP Opportunity in a Data-centric World

12/14/2020 8:45:43 PM

MSPs have an opportunity to capitalize on the exponential increase in digital data that's being generated by delivering effective, efficient data protectio…

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Vandis Unveils Managed vWAN with Barracuda CloudGen WAN

12/14/2020 5:11:38 PM

Vandis Inc announced the arrival of Barracuda CloudGen WAN to its stable of Microsoft Azure Lighthouse managed service offerings. Firms can now implement s…

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Key Advantages of Enabling Mobile Payment for a Business

12/14/2020 11:25:57 AM

The world is no more the same place that it used to be a couple of decades back. The change has been even more rapid in the past year thanks to the deadly …

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5 Tips to Modernize Your Retail Store and Make More Profit

12/14/2020 11:23:37 AM

If you want your retail store to start making as much profit as it used to a decade back, you must modernize it. The modernization should involve both chan…

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Useful Gadgets That'll Guarantee You A Successful First Date Night

12/14/2020 11:16:32 AM

These days, online chatting is normally the first step to your date. Because of the information highway that is the internet many first dates are discovere…

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How Artificial Intelligence Is Being Used In Online Casinos

12/14/2020 11:11:07 AM

The online gambling industry has progressed significantly over the last few years and as a result, this has meant that certain technologies have been lever…

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Working on Big Projects as a Remote Team: 4 Tips for Success

12/14/2020 10:33:30 AM

Even before the effects of the global Covid-19 pandemic were being felt in the business world, more and more businesses were seeing the benefit of allowing…

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Is AI Real? 4 Things We Thought Was AI

12/14/2020 10:25:19 AM

There had been several technological trends in the past decade that took the world by storm. These trends brought about changes in the lives of people, and…

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How to Work With Customer Feedback to Improve Your App

12/14/2020 10:20:01 AM

You can design the most innovative and feature-rich app in the world, but if you don't meet the demands of customers, your app won't succeed. In today's wo…

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Blockchain and Big Data: How The Analytics are Improving Businesses?

12/14/2020 10:16:30 AM

Blockchain is recognized as one of the advanced forces for storing data. It is highly pertinent in the fintech sector and the manufacturing and service sec…

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Going All-Remote Without the Cloud? Unlikely, Say Contact Center Leaders

12/14/2020 10:15:56 AM

Contact center leaders explain why going remote would be impossible without cloud computing.

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New Technological Developments in Online Gambling for 2021

12/14/2020 10:12:04 AM

The online gambling industry has long been one of the most rapidly developing ones across markets worldwide. In line with being a highly competitive market…

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As the Pandemic Continues, Telehealth Connected Devices Becoming more Common in Healthcare Industry

12/11/2020 3:01:36 PM

Prior to the pandemic telehealth services were used by 15,000 fee-for-service beneficiaries per week. Since March, when the pandemic officially began, roug…

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Cato Cloud API Introduces SASE First

12/11/2020 2:36:11 PM

Cato Networks announced Cato Cloud API to empower the Enterprise and MSPs with automated provisioning for new sites and policies, and monitor Cato network …

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Verint Celebrates Exceptional Customer Engagement

12/11/2020 12:59:25 PM

At the recently concluded Engage20 EMEA, Verint celebrated customers putting the Verint Cloud Customer Engagement solutions in an exceptional way. The Cust…

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The Intersection of Humans and Technology - The Future of Customer Service

12/11/2020 12:30:42 PM

Every few years, a new customer service channel arrives on the scene with claims that this technology will be the main service channel and the future of cu…

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8x8 Closing 2020 Strong

12/11/2020 11:07:43 AM

8x8 is zeroing in a strong close to 2020, a year so many are ready to put in the rearview mirror. In this week alone, we've seen CEO Vik Varma step away, h…

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When and why to choose Node.Js for your next project?

12/10/2020 4:25:25 PM

Open-source programming has become the next big thing. And such a powerful tool as Node.Js is set up to rule this community. Today, some top names, such as…

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5 Ways to Up Your Tech Game this Christmas

12/10/2020 4:21:01 PM

Christmas is a great time to indulge your passion for technology and there are lots of ways to do it. Up your tech game, and show your Christmas spirit at …

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Accern's AI Marketplace Launches First No-Code AI-Powered Use Cases for Financial Services

12/10/2020 4:03:08 PM

No-code is hot. AI is hot. But what happens when you bring the two together specifically for financial services sectors? You get the future of fintech at y…

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Five Trends to Boost Customer Engagement and Position for Business Growth

12/10/2020 2:38:23 PM

The COVID-19 pandemic has transformed the customer service landscape, and those changes are likely to outlive the pandemic. Businesses realize they must bo…

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Singapore Positions Itself as Blockchain Hub with $9 Billion Innovation Project

12/10/2020 2:11:47 PM

Singapore has launched a new $9 million Blockchain Innovation Programme with the goal of becoming a global blockchain hub. The project will foster developm…

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CardSnacks Upgrades Digital Gift and Greeting Cards App for Businesses

12/10/2020 1:42:25 PM

Employee and customer engagement rank high on the list of important tactics for maintaining relationships - especially today, with worldwide shutdowns, soc…

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Smartronix a Part of Professional Services Now Inside AWS Marketplace

12/10/2020 1:34:53 PM

AWS Marketplace, an online software store where customers can find the solutions they need to improve the services they run on AWS, recently announced prof…

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Horizon Telecom Taking RingCentral Cloud-based Business Communications Global

12/10/2020 1:24:07 PM

Cloud communications play an important role today for businesses, not only for the cost efficiencies they provide but also the ability to enhance collabora…

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Why Native Teams Integration Enhances the Communications and Collaboration Experience

12/10/2020 10:35:57 AM

What benefits do features like Native Microsoft Teams integration and SDS-WAN provide for companies as they navigate the world of remote working?

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MSSPs Choose Fortinet to Offer Customers Added Value

12/10/2020 10:25:56 AM

Fresh off the heels of acquiring network monitoring and remediation platform provider Panopta, Fortinet announced the addition of several new MSSP partners…

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Overcoming the Challenges of Remote Working to Maximize Collaboration

12/10/2020 10:22:51 AM

How can businesses maximize their unified communications and collaboration investments to empower remote workers?

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Cloud Solutions Provider AllCloud Enters Strategic Collaboration Agreement with AWS

12/10/2020 9:43:42 AM

AllCloud is an Israel-based cloud solutions provider specializing in cloud stack, infrastructure, platform, and software-as-a-service. The company, which i…

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ION Networks Enables MSPs to Securely Manage Customer Systems with New Privileged Remote Access Solution

12/10/2020 8:58:48 AM

ION Networks launched Netgard Privileged Gateway, a new secure remote access tool for Managed Service Providers (MSPs), government and military agencies, a…

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What is a Microscope Used for in the Health Industry

12/9/2020 4:55:46 PM

Despite having extensive research about living and non-living things, mankind is still barely touching the surface of science, and there are many questions…

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How to Rate iPaas Companies

12/9/2020 4:41:48 PM

Many businesses utilize hundreds of cloud applications throughout the organization. Commonly used systems include IoT devices, business SaaS applications, …

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Cloud services provider: real experience, real cases

12/9/2020 4:29:23 PM

Vasily Belov, Deputy CEO, Head of Integration & B2B Departments of the global cloud services provider ITGLOBAL.COM, tells the differences of private vs pub…

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What is the Technology behind Calculating Betting Odds in Real Time?

12/9/2020 4:13:08 PM

We take a look at the technology that makes in-play betting possible and how it is used by the bookies to create a long term profit over the players.

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How Tech is Reducing Road Accidents with Joe Stephens of The Stephens Law Firm

12/9/2020 4:08:30 PM

The automobile industry has continued to evolve at a rapid pace over the last decade or so. There is brand new technology continually being innovated upon …

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How to Use Technology to Encourage Employee Retirement Investing

12/9/2020 4:04:52 PM

Retirement is something we all look forward to. But enjoying it to its full requires financial stability, which requires some planning. While it's not s…

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How Technology Has Advanced The Betting Industry

12/9/2020 4:00:56 PM

In the olden days, it was either bingo or poker for punters. Choosing to place a bet in the betting market was very limited. Their availability offline was…

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The Right Way to Use Hedge Betting.

12/9/2020 3:57:22 PM

The sports betting industry is one of the renowned industries and the most appealing thing is that it is very simple. The losses and the winnings are a par…

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How to Get Your Remote Team to be More Efficient

12/9/2020 3:51:38 PM

Today, almost every company has had employees work remotely. With the current pandemic situation and lockdown restrictions all over the world, businesses e…

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Review: Xnspy cell phone monitoring app for Android and iOS

12/9/2020 3:45:45 PM

All of us know how smartphones are taking over the world. From official meetings to distance learning in schools, everything can get managed with a smartph…

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