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By Stefania Viscusi

TMCnet Assistant Editor

 

As more and more businesses turn to VoIP for their conference call needs, a common worry is that of background noise and its potential to interfere with the quality of these important business calls.

 

To address this, SoliCall, a privately held company dedicated to providing technology that removes unwanted noise and improves voice quality of calls, has introduced PBXMate. This new solution offers technology for reducing background noise in VoIP networks supporting SIP and is dedicated to improving voice quality in the VoIP network.

 

"This will mark the end of noisy business calls and especially conference calls. Our customers report on a dramatic improvement in voice quality and on a whole new conversation experience," commented Shlomi Simhi, Director of Marketing for SoliCall (Ltd.).

 

The technology is also useful in the call center as it offers agents the ability to have more successful calls since they are able to be better heard as well as hear callers better.  

 

Also in the call center is a large threat of possibly of being exposed to loud, sudden bursts of noise that cause Acoustic Shock Syndrome and other health related issues. With Solicall's PBXmate solution, not only are background noises reduced, but also the level of audio stream is limited to prevent any quick or prolonged burst of audio.

 

According to the company, SoliCall's PBXMate can work with any VoIP Network that supports SIP and runs on Linux & Windows—for a dramatic improvement of phone call quality.

 

 

 

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