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Rostrvm Solutions Reports 40 Percent Annual Growth in 2006
 TMCnet Contributing Editor
Rostrvm Solutions Limited, a privately owned UK-based company headquartered in Woking, Surrey, reported a 40 percent growth in revenues during the past financial year.
This is the second year in a row the company achieved significant growth. This success, the company said, can be attributed to the Voice over IP (VoIP  ) inbound and outbound call center applications it offers. The company also designs, manufactures, and supports call center software.
An elated Simon Wellings, managing director at Rostrvm Solutions, said in a statement that, “Our SIP-based Voice over IP applications for call centers began to deliver operational benefit to our early-adopter customers during 2004 and 2005.”
According to Wellings, “Last year Voice over IP entered the mainstream with the overwhelming majority of our new customers implementing our SIP applications to complement traditional telephony systems.”
The Rostrvm product suite finds use in call centers of different magnitudes, aiding existing investments in call center technology and enabling new contact methods such as VoIP, email, and SMS text messaging.
Additionally, the Rostrvm SIP software helps sophisticated call center applications like data-driven ACD, automated dialing, CTI screen-pop, and IVR available to call centers with any current technology. The software provides Rostrvm Solutions a platform for new call center applications and facilitates development in the business-to-consumer (B2C) markets.
“The key change over the past year is recognition by customers that taking advantage of Voice over IP does not mean they have to throw away existing equipment,” Wellings added. “We have designed our software to both protect and enhance existing call center investments.”
Be sure to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP communications industry. The library offers white papers, case studies and other documents free to registered users.
Rahul Prabhakar is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page. Session Initiation Protocol (SIP) | X | | SIP is the real-time communication protocol for VoIP. SIP is a signaling protocol for Internet conferencing, telephony, presence, events notification (emergency calling) and instant messaging.
SIP...more |
Computer Telephony Integration (CTI) | X | | CTI or computer telephony integration is the linking of computing systems with telephone systems. The caller is connected via telephone companies to a customer ACD-PBX. The ACD-PBX passes the teleph...more |
Voice over IP (VoIP) | X | | A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
Internet Protocol (IP) | X | | IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |
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