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CUSTOMER INTER@CTION Solutions
eNews - Weekly
Customer contact happens 24/7 in the 21st Century, and if you're
not there to take care of your customer, someone else will be.
Keep up with the new economy, and keep your customers satisfied.
Teleservices User Group
- Monthly
Dedicated to excellence in outsourcing and partner selection.
Teleservices Outsourcing
Insider - Monthly
Must-read news and analysis for service agency executives.
Communications
Solutions - Bi-Weekly
Your weekly communications supplement of news and trends, helping
you to stay on top of the convergence of voice and data -- for
the enterprise, the call center, and the service provider.
Speech
Technologies (formerly VoiceXML/SALT - Monthly Way back in the 90's Web sites said "speak
with me to thine eyes." No more. Voice portals say "speak
to me with thy voice and listen with thine ears." If you're
considering adding voice to your web mix, this is the place to
start.
E-Sales/E-Service
- Bi-Weekly For those who want to build tomorrow's customer
interaction center today. Find out about the products and platforms
that help you get a jump on your competition, and then stay in
the lead.
Internet Telephony eNews
- Weekly
The next-gen network is here -- find out what you need to reap
the benefits and sell the services it makes possible.
WiFi Revolution eNews -
Bi-Weekly
As WiFi (802.11a, b, g, i, etc.) makes its way into homes, businesses,
and the world at large, it enables a host of applications and
services. We will help you keep up with developments in the WiFi
space.
Next-Gen Service Providers
- Bi-Weekly
Convergence for convergence's sake? Yeah, right! The next-gen
network offers service providers new revenue streams and new ways
to attract and keep customers.
Wi-Fi Telephony
- Monthly
Learn about the benefits of using Wi-Fi networks to deliver voice.
VoIP
Developer - Monthly In an industry evolving at Internet speed, VoIP
developers need reliable information in a timely manner. We'll
keep you up to speed on standards, platforms, APIs, app gens,
and more.
The
Softswitch Review - Monthly Are we witnessing the death of the Central Office?
Find out how the decomposed network is seeking to bury the traditional
PSTN model, and why that's a good thing.
SIP
eNews - Coming Soon Session Initiation Protocol (SIP) is a signaling
protocol used in Internet telephony, presence applications, and
instant messaging. This Newsletter tracks both the technology
advancements and the applications that evolve around SIP.
Communications
Reseller - Monthly VARs, integrators, resellers -- get the scoop on
tools, standards, testing equipment, channel development, and
marketing/sales strategies.
Planet
PDA - Monthly Planet PDA concentrates
on handheld computing solutions -- everything corporate executives
and MIS management need to make intelligent decisions about incorporating
mobile devices into their computing infrastructure.
Wearable
PCs - Monthly Wearable computing technology
appears to be moving on the fast track towards commercial acceptance,
and
well be there as it grows.
Tablet
PCs - Monthly Today's latest
tablet PCs offer a variety of advanced features, including advanced
handwriting recognition, digital ink software, speech recognition,
integrated Wi-Fi technology, and a host of expansion possibilities.
We'll cover them all.
BiometriTech
- Bi-Weekly BiometriTech examines the emerging technology players
in the biometrics space, as well as the systems integrators that
will bring this exciting technology to the main-stream market.
Consumer Electronics
- Bi-Weekly
Our latest newsletter covering a variety of consumer electronics
topics including handheld computing, RFID and nanotechnology
Nanotechnology eNews - Coming
Soon
Nanotechnology promises to revolutionize manufacturing and other
processes by making it possible to design and build using one
atom at a time. We'll keep you updated on advances and set-backs.
Alternative Power - Bi-Weekly
We're exploring new technologies in battery power; solar, geothermal,
wind, and water power; and fuel cell (hydrogen, zinc, etc.) and
zero-emissions generation. Get up-to-date news, event listings,
and original though on the state of the alternative power environment.
PR/Marketing
- Monthly
Now you can find out about site updates and improvements on TMCnet
through a convenient monthly resource. If you are a PR or marketing
professional promoting the industries we cover, you should be
a subscriber to this newsletter!
Presence
& IM eNews - Coming Soon Presence awareness and instant messaging allow for
immediate end-user delivery and confirmation, and these technologies
promise to have as much of an effect on communications as e-mail
and the cellphone.
Augmented
Reality eNews - Coming Soon Augmented reality allows users to visualize virtual
objects within the real world. We look at everything from user
interfaces to visualization, from security and access to mobile
devices and design.
Location-Based
Services eNews - Coming Soon The newsletter that updates you on personalized,
localized services, products, and information for mobile and wireless
environments.
E-Learning
eNews - Coming Soon Disconnected learning versus things like distance
collaberation and online e-learning communities. We discuss the
future (and present, for that matter) of e-learning through news,
case studies, analysis, and more.
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call center solutions, CTI and Internet telephony, or those in our
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