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IP Phones
Hot Applications For IP Phones
BY STEFAN KARAPETKOV
The makers and distributors of IP telephones have worked very hard to
convince their customers that an IP phone is a real telephone, and not
merely an inspired piece of geekery. They�ve succeeded. Now what?
It�s time to understand that, while an IP telephone is a real
telephone, it�s a different kind of telephone, and can be used to
retrieve and distribute information in new ways. So it is with
technology. The personal computer is a real word processor, but we now
do much more with personal computers than process words.
What might we do with this new, powerful, flexible information
appliance?
The applications we have in mind are anchored in an enterprise IP
network connected to the Internet. Such networks are growing in
corporations, government agencies, and educational institutions. The
telephones we have in mind range from basic desk sets with limited
displays to sets with some graphic display capability. In any case, an
IP telephone is not a PC, so the information we envision sending and
receiving is relatively brief.
That said, let�s use our imaginations.
In a corporate environment, there are many pieces of information, which
the corporation sends to its employees using methods that now range from
ineffective to inconvenient to nerve shattering.
Imagine that Worldwide Widgets needs to inform its employees that the
enrollment period for company health insurance ends next Monday. The
human resources department might distribute a desk-to-desk paper
announcement for its employees to lose or ignore. It might send an
e-mail for them to delete or ignore. It might even place itself and its
employees at the mercy of the United States Postal Service. Or, the HR
people might make one of those wake-the-dead public announcements over
the public address system, which, while hard to ignore, are extremely
irritating.
A short, text-based message like this one, however, might be
displayed each day on the screen of a modestly capable IP phone. In the
case of Worldwide Widgets� insurance enrollment deadline, the message
would be a single, simple, declarative sentence: �The deadline for
benefits enrollment is Monday, October 30.� Employees would see this
message every time they looked at their phones. They couldn�t lose it
or delete it. They could ignore it, but ignoring this message would
require more effort than remembering it. Irritation would be minimal.
In the lobbies of its buildings, Worldwide Widgets might use IP phones
with displays to deliver messages to visitors. The company might warn
delivery drivers that, due to parking lot repairs, freight deliveries
will be received at a different door than usual, starting next Monday.
It might tell a limousine driver, arriving to pick up executives for
trips to the airport, that his passenger is on his way down -- and of
course, it might use the same capability to let the executive know his
ride has arrived.
In its warehouses or factories, Worldwide Widgets might use some of the
more powerful IP phones to push the latest inventory or production
information down to managers, who could adjust their activities
accordingly.
Finally, the operator of a corporate IP network might use the
company�s IP phones to send information to selected employees -- the
number of calls received in a company�s call centers, updated hourly,
to certain marketing executives, for instance.
These are �push� applications for IP telephony. As is always the
case in sending information, the trick is to know what kind of
information to send and which to save for some other medium. Any
information that is ambiguous, or requires interpretation, or cannot be
parsed in simple sentences, is probably better sent by other media.
Those of us who labor in cube farms can be grateful that the size of IP
phones� display screens will force corporations to think before they
communicate, and then communicate clearly. Of course, even short,
concise messages might not be appropriate for IP phones. A company might
want to use other media to tell its employees their building is on fire,
for example.
What can be pushed can also be pulled. Consider the limo driver who
arrives at Worldwide Widgets to read, on an IP display phone, that his
passenger is delayed. He might manipulate the keys to tell his
passenger�s secretary that he will wait in the car, and ask the
passenger to ring his cell phone when he�s ready.
Consider also the visitor who reads the stock quotes on the IP display
phone in the lobby. He or she might be allowed to manipulate the display
and view the information differently -- a graphic representation of the
week�s quotes, for example.
Even Worldwide Widget�s human resources information, pushed down to
desktop IP phones in the cube farm, can be pulled. An employee who has a
question and wants an actual human to answer it for him might be
prompted to press a button to let HR know he�d appreciate a call.
Employees might also ask simple, yes-or-no questions: When is the
deadline to enroll for health benefits? In practice, a system might be
programmed to understand a shorthand version of such a question:
Benefits deadline? And the answer would come back: Oct. 30.
Some of the hottest applications for IP phones are based on instant
messaging and presence, the new technologies promising to solve the
annoying �phone tag� problem. Instead of trying to reach a person
via different phone numbers and e-mail, the IP phone user can monitor
the status (presence) of a person, and respectively decide the best way
to reach him or her. Users can make one of the IP telephone�s keys
their �presence key.� By pressing this key, they can select their
status, e.g., available; unavailable for voice call but available for
instant messaging; reachable on his cell phone; and so on, and let a
group of regular communication partners, or the whole world if
necessary, know that. To simplify the management and monitoring of
contacts (sometimes called buddies), the desktop IP phone might also
store buddy lists, and the user might use those lists to place voice
calls or to send or receive short instant messages: �I�m busy.� or
�Call my cell phone.� While some of this functionality may be
delivered on a standard two-line display phone, large-screen IP phones
are more convenient as users would be able to see longer messages and
entire lists of contacts/buddies. Information input is also easier since
users could use a stylus to �type� on a virtual keyboard displayed
on the phone�s large screen.
Vertical markets are full of push/pull possibilities.
For example, many schools have telephones in their classrooms now, and
many also have computers. A teacher often uploads his or her attendance
information by computer, or by calling the office. As any teacher will
confirm, there is no convenient time to do this. The teacher must log
onto the computer network, or dial the office. It might be easier, given
an IP phone in each classroom, for the teacher to press an �all
present� or �not all present� button on the phone. The latter
message would trigger a class roster, and the teacher could scroll down
that roster and mark the names of the absent students. Alternatively,
the teacher might be asked to spell out the last names of the absent
students. That takes a little longer, but not as long as waiting or
someone to answer the phone or waiting for the right screen to come up
on the computer.
The hospitality industry is rich with possibilities, too. As any road
warrior knows, many hotels offer �express checkout� options through
their in-room television sets. It might be quicker and easier for a
final bill to be pushed to a hotel room IP phone -- a phone with
relatively powerful display possibilities -- so that the customer could
answer yes or no with one stroke, and check out. Other announcements,
such as �room service ends in one hour,� might be pushed down to the
customer.
So IP phones are real phones, and their potential for spreading
information more efficiently is equally real.
Stefan Karapetkov is group manager/desktops product manager for Siemens
Enterprise Networks. For more information visit the company�s Web site
at: www.siemensenterprise.com.
[ Return To The April 2003 Table Of Contents ]
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IP
Phone Selection Guide
Pingtel instant xpressa
Pingtel
www.pingtel.com
Pingtel, the leader in Session Initiation Protocol (SIP) technology,
fosters innovation and provides competitive advantages for solution
providers and enterprises by employing industry standards to create open
architecture IP voice products.
Pingtel xpressa for the desk is the world�s first Java-smart SIP
phone, is feature rich, open to add-on features, easy to use,
manageable, and stylish for premise-based IP PBX systems and hosted IP
voice services. Pingtel xpressa, recognized as the de facto SIP phone by
both industry and media experts, also incorporates Audio-enhancing GIPS
NetEQ technology for significant latency savings and packet loss
compensation.
Siemens optiPoint Family
Siemens Enterprise Networks
www.siemensenterprise.com
The Siemens optiPoint 400 Standard IP phones are an integral part of
Siemens HiPath 3000, HiPath 4000, and HiPath 5000 systems. They make
integrating voice services into your IP data network as easy as plugging
in a phone. optiPoint 400 Standard IP phones support H.323, H.450,
Cornet IP, and SIP.
The low-cost Siemens optiPoint 400 Economy IP phones are also an
integral part of Siemens� HiPath systems. Users enjoy all the benefits
of advanced functionality such as intuitive menus and programmable
feature keys, and customers realize significant cost savings by routing
voice calls over their IP network. These IP phones reduce network
maintenance and administration costs by allowing easy moves, adds, and
changes. optiPoint 400 Economy IP phones support H.323/Cornet IP and
SIP.
The Siemens optiPoint 600 Office provides the highest degree of
flexibility on a number of fronts. It supports the choice of IP or
circuit-switched configurations. The optiPoint 600 offers all of the IP
capabilities of the optiPoint 400 and the digital features of the
optiPoint 500 with added features such as a large, backlit touch-screen
display and support of several Web protocols (WAP, HTTP). The optiPoint
600 offers a full-duplex speakerphone, built-in USB and TAPI interfaces,
and support for snap-in adapters that expand functionality and lower
total cost of ownership.
Cisco IP Phone Family
Cisco Systems, Inc.
www.cisco.com
The Cisco IP Phone family includes: the Cisco IP Phone 7960, the
Cisco IP Phone 7940, the Cisco IP Phone 7910, and the Cisco IP Phone
7905. The phone family also includes the Cisco IP Softphone 1.3, the
Cisco IP Phone Expansion Module 7914, and the Cisco IP Conference
Station 7935.
Cisco IP Phones are standards-based communication appliances. The Cisco
IP series phones can interoperate with IP telephony systems based on
Cisco CallManager technology, H.323, or Session Initiation Protocol
(SIP) and, in the future, Media Gateway Control Protocol (MGCP), with
system-initiated software updates. This multiprotocol capability is an
industry first and provides investment protection and migration
capability.
The Cisco IP Phone 7960G, the most full-featured phone in the series, is
a second-generation IP phone primarily for manager and executive needs.
It provides six programmable line/feature buttons and four interactive
soft keys that guide a user through call features and functions. The
Cisco IP Phone 7960G also features a large, pixel-based LCD display. The
display provides features such as date and time, calling party name,
calling party number, and digits dialed. The graphic capability of the
display allows for the inclusion of present and future features.
Teledex IP250D
TELEDEX LLC
www.teledex.com
The Teledex IP250D network terminal provides a wide range of
functionality encased in an attractive, ergonomically-pleasing package.
Two-line flexibility is backed up by a crisp 3x16 display that provides
call progress information and user interface feedback, making this a
versatile terminal that�s easy to use. The IP250D features a
high-quality speakerphone for convenient hands-free conversations. Full
headset compatibility adds even more flexibility. The IP250D offers
hassle-free setup � the phone configures in seconds and offers
comprehensive troubleshooting menus. Powerful business features such as
call forwarding, conferencing, shared lines, memory dialing, and more,
provide options to the entire range of users. With support for all
popular VoIP protocols, the IP250D platform is flexible enough to
support present and future initiatives. The IP250D also features user
programmable function keys, which cuts down on management overhead,
while enhancing user functionality.
CP-100/CP-101B: Clipcomm IP-Phone Series
Clipcomm, Inc.
www.clipcomm.co.kr
CP-101B is a feature-rich VoIP/PSTN dual-mode phone offering support
for both H.323 and SIP protocols with a 128x64 graphic LCD display. Its
integrated dual-port Ethernet switch enables the co-located PCs to share
the Internet connection without compromising the voice quality during
VoIP calls. CP-101B also provides users with lots of great features,
such as remote-access FXO gateway, answering machine, display of caller
ID and placed/ received/ missed call lists, and wireless extensibility.
With the remote-access FXO gateway function, users even at a remote site
can access the CP-101B by PSTN (or IP) in order to make a phone call to
another IP (or PSTN) phone. CP-100 is a low-cost version of CP-101B with
16x2 character LCD and one Ethernet port, which is suitable for the use
in IP-PBX systems.
Net2Phone IP Phone
Net2Phone
www.net2phone.com
The Net2Phone IP phone allows customers to save on most calls to any
phone, anywhere in the world by allowing users to make high-quality long
distance calls over the Internet. Calls are routed over Net2Phone�s
managed IP network and bypass much of the traditional phone network
allowing customers receive incredibly low rates with a high-quality
calling experience. The IP Phone works with existing broadband
connections or LANs through a 10 Base T Ethernet interface. Simply
connect it to a broadband interface (DSL, cable) or LAN and easily
configure it through the LCD menu driven prompts. By ensuring
high-quality calling without additional investment, customers are able
to easily measure and realize a speedy return on investment.
swissvoice IP10, IP20
swissvoice S.A.
www.swissvoice.net
Swissvoice IP phones are ideal for professional use. The IP10 and
IP20 models are open, cost-effective terminals that are available today,
and which offer multiple features and advanced telephony services. These
easy-to-use end-points ensure a full set of services, are ergonomically
optimized, and offer interoperability with many Call Managers. IP10 and
IP20 are dedicated to segments of the market, which are weakly covered
and that also require access to efficient services. These segments
include sites such as factories, waiting areas, retailers, warehouses,
and also offices (large companies, SMEs/SOHO), which need cost-effective
phones with well-suited features and always with a high degree of
reliability and call quality. Swissvoice IP phones are priced under $100
USD.
TeleniumIP Digital Telephone Family
Vodavi Communications Systems, Inc.
www.vodavi.com
The TeleniumIP Digital Telephone family supports Vodavi�s
TeleniumIP as well as standalone telephone non-proprietary applications.
The two 24-button phone models, a one-port model and a two-port model
for sharing a network connection with a PC, support 10/100 Mbps Ethernet
and half- or full-duplex connections. A combination of fixed and
flexible feature buttons along with its 2 x 24 character LCD display
provide business customers with one-touch easy access to popular
features such as conference, Do-Not-Disturb, redial, transfer, voice
mail, auto-attendant and more. In conjunction with Vodavi's TeleniumIP,
these IP phones provide businesses with all the crucial features needed
for reliable and productive phone communications. Communications between
the phone and other non-proprietary devices are supported using the
H.323 protocol.
Mitel Networks� 5055, 5230, 5140
Mitel Networks
www.mitel.com
The Mitel Networks 5055 SIP Phone is a full-featured, standards-based
business telephone. It delivers toll-quality voice and SIP services to
the end user�s desktop. The 5055 is a versatile, highly interoperable
phone that can function as a standalone product connected to a service
provider, as part of a Mitel Networks total IP-based business
communications solution, or in PBX environments that support SIP. As a
SIP-compliant appliance, it is interoperable with all voice, data,
video, and Internet applications and services that are SIP-enabled, and
provides full SIP protocol support.
The Mitel Networks 5230 IP Appliance blends the wired and wireless world
for the user. With the 5230, users have the ability to dock their Compaq
iPAQ directly into the phone. This provides immediate hot synch
capabilities and allows users to have location transparency within the
network. Users can associate any workstation as their own, as once the
PDA is docked all user preferences are transferred to that workstation.
In addition users can also benefit from new Windows CE-based desktop
applications such as portable voice mail and dial by address book.
Mitel Networks� 5140 IP Appliance is dual port with a 320 x 240 HTML
display, enabling cursor-based access to features and applications
enabled by Mitel�s Integrated Communications Platforms. Some examples
of these are visual voice mail, Web browsing, VXML, and PDA integration.
CrystalVoice
CrystalVoice Communications
www.crystalvoice.com
CrystalVoice Communications is a leading provider of voice
communications solutions over the raw, unmanaged Internet.
CrystalVoice�s patent-pending technology allows the user to experience
full-duplex, high-quality voice, even over low-bandwidth, dial-up
connections. With CrystalVoice technology, the remote user�s PC
becomes a remote PBX extension, letting the user dial corporate PBX
extensions, as well as local and long-distance phone numbers.
CrystalVoice Live is a service for individuals (consumer or business)
that allows them to communicate over the Internet using their PCs. Calls
can be made either from PC-to-PC or from PC-to-phone, worldwide.
EADS Telecom IP Phone Family
EADS Telecom North America
www.eadstelecom-na.com
EADS Telecom North America now offers a wide variety of digital phone
terminals -- four different models -- to provide different levels of
functionality. For those requiring the flexibility of either digital or
IP, EADS offers the M760-i760. For those already heavily invested in
VoIP, EADS also offers a native IP phone (i740) and a selection of
�soft� phones that can operate in either CTI or VoIP mode. This full
range of phones covers a variety of feature requirements, enabling
people to work more efficiently -- while making communication easier and
more enjoyable.
These terminals are designed with maximum flexibility. Simply snap in an
optional cartridge to connect to an IP interface, upgrade the software
on the EADS Telecom PointSpan M6500 IP PBX and the digital phone is
transformed into a powerful IP-enabled communications device. And as a
company grows and adds a larger platform, these terminals remain fully
compatible, protecting the original investment.
Q-FONE-ALL
QiiQ Communications, Inc.
www.qiiq.com
QiiQ�s Q-FONE-ALL is a full-featured IP phone and a regular analog
phone. Users can utilize Q-FONE-ALL to make station to station telephone
calls over LAN or WAN (over VPN) or Internet with call hold, call
transfer, and call forward features. Q-FONE-ALL is H.450 compliant. When
working with QiiQ�s Q-Regime, Q-FONE-ALL provides complete IP-PBX
functions and includes all Centrex features It is equipped with two
10/100BaseT Ethernet ports which when connected to LAN and the other to
a desktop PC, enables users to run CTI applications such as:
� Screen-Pop;
� Voice Mail Retrieval;
� Screen Dial and Call Pick-Up; and
� Database Integration.
The Q-FONE-ALL readily interfaces with a cable modem or an ADSL modem
through PPPeE compliance. Other features include a high-quality
speakerphone, programmable keys, and feature buttons for mute, hold,
forward, and transfer. A SIP compliant version of Q-FONE-ALL is also
available. QiiQ will also introduce their Q-FONE-GATE, which will
incorporate all the functional features of Q-FONE-ALL and additionally
functions as a single line VoIP gateway with one FXO port.
Nortel i2002, i2004, i2050
Nortel Networks
www.nortelnetworks.com
The i2002 Internet telephone is a mid-range display-based client
device with a built-in Ethernet switch designed to accommodate shared
LAN access between an IP telephone and desktop PC. Ideal for moderate
call volume users such as office professionals and specialists, the
i2002 features four line keys and supports Nortel Networks�
comprehensive suite of telephony features and advanced applications. The
i2002 connects directly to an enterprise LAN via a 10/100 Base-T RJ45
connector. It supports either manual or automatic IP address assignment
with a standard DHCP server to simplify and reduce the cost of station
moves, adds, and changes.
The i2004 Internet telephone is a professional level client device
designed for high-call-volume users requiring advanced features and
interactive information. With a large LCD display, twelve programmable
line or feature keys and four interactive soft keys, the i2004 provides
users easy access to a wide range of telephony services. The i2004
supports automatic IP address assignment and an integrated Ethernet
switch for shared LAN access to the desktop. Designed for flexibility
and upgradeability, Nortel Networks� Internet telephone desktop
solutions also support remote firmware upgrades to seamlessly
accommodate new emerging features and industry standards as they evolve.
The i2050 is a software-based telephone designed to transform any
personal, laptop, or tablet computer into a truly converged
communication device. Ideal for call center agents, road warriors, and
casual telecommuters with diverse communication needs, the i2050 allows
a user to simply load the i2050 software, plug the Nortel Networks audio
headset and adapter into the USB port, and receive full-featured
telecommunication services and advanced applications including unified
messaging, directly from their laptop or PC. In addition, i2050 supports
powerful directory capabilities, with instant access to data that can
either be stored locally on a PC or accessed remotely.
Alti-IP 600
AltiGen Communications
www.altigen.com
The self-installing Alti-IP 600 phone increases ROI through
administrative cost savings, ease of use, and a competitive price. The
Alti-IP 600, which provides instant access to IP extensions on AltiGen
IP systems worldwide, is NAT compliant, interoperable with IP devices
and is software upgradeable, providing investment protection. An LCD
display-based IP telephone with a full duplex speakerphone, the Alti-600
features programmable and pre-programmed soft keys -- including a 10/100
Ethernet port -- message waiting indicator, call waiting/ caller ID and
multiple lines to manage nine simultaneous calls. One-touch buttons
connect to voice mail, speed dial, intercom, conference, hold, transfer,
and redial.
Avaya 4600 Series
Avaya, Inc.
www.avaya.com
The standards-based Avaya 4600 series IP telephones combine the
quality features expected in high-level business phones, bringing the
rich features and functions of Avaya MultiVantage Software directly to
the desktop. These telephones deliver an extensive set of features, high
audio quality, and attractive streamlined design. They include:
� The 4602 telephone is an economical IP telephone with two
programmable call appearance/feature keys, 10 fixed feature buttons, and
display.
� The 4620 telephone is cost effective and provides a large-screen
graphic display, paperless button labels, call log, speed dial, 24
programmable feature keys, Web browser, and full duplex speakerphone.
� The 4630 IP Screenphone is a full color, touch screen Web access IP
telephone with six telephony applications including phone features, call
log, speed dial, LDAP directory, voice mail, and Web access.
� The 4606, 4612, and 4624 sets include programmable call
appearance/feature keys, fixed feature buttons for commonly used
features, display, and a full duplex speakerphone.
Telstrat i2732
Telstrat
www.telstrat.com
TelStrat�s cost-effective 16-line i2732 IP Telephone uses the Cisco
SCCP protocol, and Cisco Discovery Protocol (CDP) for separate VLAN
applications, in the same manner as the one-, two-, and six-line IP
telephones available from Cisco -- allowing users to benefit from
additional line appearances, enhanced telephony operation, simplified
use, and one of the highest quality full-duplex speakerphones available
on any enterprise voice platform.
The i2732 IP Telephone provides users with an IP telephone similar to
their previous business telephone while fulfilling legacy PBX and
Key/Hybrid System deployment requirements users have demanded and become
accustomed to for many years. The end result allows businesses to
benefit from the convergence of their voice/data networks while
providing its users with a high-quality, low-cost, 16-line IP telephone.
Inter-Tel�s IP PhonePlus
Inter-Tel, Inc.
www.inter-tel.com
Inter-Tel�s IP PhonePlus is a feature-rich business telephone
designed to provide remote associates and satellite offices with
seamless connectivity to the converged network. IP PhonePlus users have
access to advanced system functionality, such as ACD, Uniform Call
Distribution (UCD), visual navigation of voice mail, and complete
support for CT applications like customer relationship and agent tools.
In addition, IP PhonePlus offers three extra Ethernet switch ports with
built-in QoS to transport data traffic without impacting voice
communications. It supports centralized power over the LAN, and can be
deployed over the Internet through firewalls either with or without VPN
connections.
3Com NBX Phone Family
3Com Corp.
www.3com.com
3Com offers a complete line of NBX phones, all incredibly easy to
install and use. Built-in displays give easy access to a directory of
internal users, speed dials, and even personal call logs of the last 100
calls. There are choices for Ethernet connectivity, either 10 Mbps
shared or 10/100 switched. The 3Com NBX family includes the following
phones:
� 3Com NBX 2102-IR infrared-enabled business phone.
� 3Com NBX 2102 business phone.
� 3Com NBX 1102 and 1102B business phone.
� 3Com NBX 2101 basic phone.
Some of the features offered by the 3Com NBX family follow:
� Auto-discovery provides easy installation and pain-free moves,
adds, and changes.
� Phones feature embedded DSP intelligence, programmable QoS, and
compression mechanisms for business-quality voice clarity.
� QoS support includes 802.1p and IP-ToS.
� Phones and console can operate as Layer 2 or Layer 3 (IP) devices.
� Phones may be placed remotely for seamless telecommuter capabilities
and to support remote call center agents.
� Browser-based administration/training utility makes it simple to
customize phones.
� Internal switch (2101, 2102, 2102-IR) or hub (1102/1102B) lets you
plug a PC or laptop directly into a phone, using one wire for both voice
and data.
ZIP4x4 IP phone
Zultys Technologies
www.zultys.com
The ZIP4x4 IP phone from Zultys integrates the functions of a managed
switch with a business phone. Having four call appearances and four
Ethernet circuits, the phone simplifies wiring from the network room to
the desktop with only one Ethernet circuit. The ZIP4x4 can receive power
over an Ethernet connection (IEEE 802.3af) or from an external ac
adapter. With a standard method for configuration, administrators can
deploy a phone within seconds. The phone runs on a real-time Linux
operating system, uses SIP for call control, and supports VLAN and QoS
standards for prioritizing multimedia traffic to ensure high voice
quality.
earthphone
Five Star Telecom, LLC
www.fivestartel.com
earthphone, powered by the USB port delivers crystal clear, free
telephony over the Internet. There is no per minute fee or subscription
charge between earthphones.
Market differentiation includes:
� clear voice quality with no delay or echo;
� the ability to work with dialup, 802.11x wireless or broadband;
� a global nine-digit number receives and sends calls globally; and
� works with private IP addressing, NAT masquerade, and solves NAT1
and NAT2 firewall limitations.
earthphones interface with the analog trunk line ports on PBX switches
allowing enterprise deployment of free calling between offices and
others. earthphones finally deliver on the VoIP promise.
SI-160
ADTech
www.adtech.be
By using smart card technology, ADTech offers innovative enhanced IP
telephony features and services. Available in SCCP, H.323, and SIP,
ADTech products bring value to customers, decrease the ROI period, and
provide a competitive edge to resellers and integrators. The SI-160 is a
revolutionary feature-rich IP telephony platform, including a smartcard
reader -- it has been designed to provide state-of-the-art VoIP
communications, but also added-value services, particularly in the field
of security and payment.
SI-160 is a very complete and flexible IP phone. It is compatible with
all major signaling protocols on the market, and provides all major
codecs used today. In particular, SI-160 integrates smoothly in a Cisco
Avvid architecture, as it implements Cisco proprietary protocols (SCCP,
CDP), and can be powered by Cisco switches.
A smartcard reader has been integrated into the device, in order to mix
powerful functions of smartcard technology (cryptography, secure
payment) with VoIP technology, in order to provide innovative but
crucial applications for everyday use. SI-160 provides powerful security
functions such as voice communication encryption, user authentication,
and payment functions such as prepaid phone cards and online billing.
iVoice Wi-Fi phone
iVoice
www.ivoicecom.com
iVoice has developed a cutting edge wireless VoIP telephone providing
true plug-n-play unlimited flat-rate Internet calling. Through the
patented technology offered by iVoice, a user can walk into any open
hotspot and instantly be online making calls to other IP or PSTN phones.
No computer is required and users make calls transparently as if they
were using a normal cell phone. Additional features offer global follow
me numbers, interactive voice mail, and quick-key two-digit
international dialing.
SJphone
SoftJoys Labs, Inc
www.sjlabs.com
SJphone is an H.323/SIP software terminal (client) for Windows CE and
98/ME/NT/2000/XP. The phone allows two-way voice communications with
other H.323/SIP terminals or gateways via an IP network. PC, PDA, and
Web tablet users can place calls over Internet or LAN, to or from the
PSTN via a gateway. SJphone for PocketPC provides full desktop
capability using standard PocketPC devices and 802.11 interfaces.
The features in conjunction with a gatekeeper or SIP Proxy include:
� Mobility -- with SJphone running on laptop or Pocket PC you can
take your extension with you and receive/make calls whenever on line.
� Directory integration -- allows you to place/transfer calls by
looking up people by name or e-mail addresses.
CT310i IP Phone
Iskratel
www.iskratel.si
The CT310i IP Phone is designed to work in tight connection with
Iskratel�s SI2000 family of VoIP gateways providing the user with same
supplementary services set as known from ISDN world. On the other hand,
it is fully Version 2, H.323 compliant.
CT310i is a telephone with a very reach comfortable (ISDN-like) features
set allowing user real freedom and ease of use with a choice of various
phone directories (including LDAP based central directory accesses),
call lists, speed buttons, user-defined melodies... The most important
feature is strong support for secretary supplementary services e.g.,
boss/secretary, team groups, fast call pick-ups, transfers.
ACT P100 Series IP Phone
Advantage Century Telecommunication Corporation
www.act-tel.com.tw
ACT Corporation (Advantage Century Telecommunication Corporation), is
a leading provider of VoIP solutions in Taiwan. As an ISO-9001
certificated manufacturer, ACT designs and manufactures VoIP equipment
and solutions to a worldwide customer base. ACT supplies a complete line
of IP phone sets, USB handsets, TA (Terminal Adapters), and
four-port/eight-port gateways to the worldwide market.
The ACT P100 series IP phone is fully scalable, optimized IP phone for
voice delivery in both today�s and tomorrow�s telecommunications
environments. It supports standard protocols -- H.323, SIP, and MGCP --
and can be configured through the Web browser or by using the phone menu
directly in a few easy steps. Not only can it interoperate with
gatekeepers and gateways, but it can also enable P2P connections without
gatekeepers or gateways. Moreover, it could connect via an ADSL or cable
modem to enjoy the benefit of broadband telephony. Additional features
include DAM, phone book speed dialer, call hold, and call transfer for
everyday convenience in a competitive and demanding marketplace.
Alcatel WebSoftphone
Alcatel
www.alcatel.com
The Alcatel WebSoftphone provides road warriors with a host of
telephony features and dialing capabilities including corporate
phonebook directories, management of telephone features and forwarding
options, and access to voice mail over the intranet/Internet. Built as a
true thin client application, the WebSoftphone can be rapidly deployed
and eliminates the cost of maintaining additional software on remote
PCs. System administrators can also save valuable time and money by
managing telecommunications charges centrally. The WebSoftphone is PC
operating system independent and also integrates easily with popular
business applications (like Microsoft Outlook/Outlook Web Access and
Lotus Notes/Notes Web Access) and directory servers (like Lightweight
Directory Access Protocol).
Fujitsu SRS-12i; SRS-24i
Fujitsu Network Communications
http://telecom.fujitsu.com
The Fujitsu SRS-12i and SRS-24i IP Centrex telephones offer a
dedicated, stand-alone VoIP end point that provides convenient access to
central office-based Centrex voice services through ITU H.323 gateways
over a managed IP network. With the VoIP technology found in these
Fujitsu telephones, a single infrastructure is used to carry
simultaneous voice and data traffic through the local-area network and
the wide-area network without the hardware, wiring, or expenses
associated with Key Systems or PBXs. Convergence of both voice and data
traffic onto existing facilities better optimizes the network, and
therefore maximizes the full potential of the network.
IP8008 LAN Phone
S4, LLC
www.s-4-llc.com
Priced at $99.99 the IP8008 LAN Phone is a cost-efficient VoIP phone
suitable for enterprise LAN, IP telephony service providers, and
Internet users. The phone supports configuration via a windows app, Web
interface, or telnet.
Specifications include:
� Support for PPPoE, DHCP, static addressing, Web configuration
interface, Telnet, TFTP, TCP/IP, RTP, RTCP, DTMF, DNS, NTS, HTTP.
� Support for the following codecs: G.711A, G.711�, G.723.1
5.3/6.3 kbps and G.729A/B.
� Compatibility with most H.323 IP applications, gateways,
gatekeepers, and phones.
� Excellent QoS: Dynamic buffer management to minimize effect to
voice quality caused by audio delay jitter, 16ms echo cancellation.
SoundPoint IP 600
Polycom, Inc.
www.polycom.com
Designed to seamlessly integrate with leading IP PBX and softswitch
vendors� IP telephony solutions, the SoundPoint IP 600 is your best
choice for a multi-line, standards-based voice over IP telephone. It is
ideal for users handling shared lines or administrative assistants as it
delivers both traditional telephone capabilities and new, converged
applications to your business desktop. Equipped with a two-port Ethernet
switch and auto-sensing Power over Ethernet circuitry, the SoundPoint IP
600 installs easily. It provides a flexible IP communications solution
delivering excellent voice quality.
snom 200
snom technology AG
www.snom.de
The new enhanced snom 200 VoIP is the perfect solution for SOHO, SME
and large corporate clients. The snom 200 utilizes the same great SIP
stack and software as the snom 100 but wrapped in a more conservative
package with an additional second Ethernet port. The snom 200 utilizes
SIP, H.323, and H.450 to be compliant with all of the world�s open
standard systems. Special features are UPNP readiness, which allows the
phone to operate in NAT environment and automatically configure your
UPNP router to work so the user does not have to do any port forwarding
or special settings to the router to get things going. Users can have
several snom100 or snom200 phones on their home UPNP routers/access
devices off DSL or Cable modems and they will all self install and work.
Another key feature is snom�s http-based firmware update and SMDS
(snom mass deployment system), which is also part of the firmware and
allows a service provider to easily build his own Web provisioning
system and remotely configure the phones so they never physically have
to be programmed before they get sent out to his customers.
InnoMedia MTA 3308 IP Phone
InnoMedia, Inc.
www.innomedia.com
The InnoMedia MTA 3308 IP Phone offers all the features you would
expect on a telephone, with a user-intuitive menu navigation system,
80-character backlit display, hands-free speakerphone, 50-number
phonebook, and the added information-rich capabilities only possible
through IP telephony.
The MTA 3308 IP Phone provides seamless call agent/softswitch
integration by supporting industry standard protocols including
PacketCable NCS 1.0, MGCP 1.0, and SIP 2.0, while working with various
networks (HFC cable, ADSL, Fiber, Wireless) and network access device
types. It is compliant with the latest standards defined by PacketCable
and can be quickly and easily auto-provisioned. Optimum voice quality is
delivered through QoS IEEE 802.1 p/Q and TOS tagging. It also comes
equipped with dual Ethernet ports, allowing users to share a WAN
connection with a desktop PC while maintaining the voice quality through
voice packets prioritization.
BudgeTone-100 Series
Grandstream, Inc.
www.grandstream.com
Grandstream�s BudgeTone-100 series SIP phones are innovative IP
telephones that offer a rich set of functionality and superb sound
quality at ultra-affordable price. Starting at a low retail price of
$75/ea, Grandstream�s BudgeTone SIP phones offer an extremely
compelling value and extraordinary savings to consumer and corporate
users.
The phone features most of the popular voice functions such as Caller
ID display or block, call waiting, hold, transfer, forward, flash,
redial, hands-free full duplex speaker phone, three-way conferencing,
call log, volume control, voice mail indicator, echo cancellation,
silence suppression, in-band and out-of-band DTMF, and support for many
widely used vocoders such as G.711 (a/u-law), G.723.1, G.729A/B, G.726,
and G.728.
The phone also supports Layer 2 (802.1Q VLAN and 802.1p) and Layer 3
(ToS, DiffServ) QoS and can be easily configured via keypad, Web
browser, or a central configuration file. Communication protocols
supported by the phone includes SIP2.0 (RFC3261), TCP/UDP/IP, RTP/RTCP,
HTTP, DNS, DHCP, NTP, TFTP, DIGEST/BASIC authentication with MD5 and
MD5-sess algorithms, and STUN (Simple Traversal of UDP thru NAT) draft
standard.
The phone comes with a universal switching power adaptor (100V-240V
input AC, 5V output DC). Its software can be remotely upgraded via TFTP.
ShorePhone IP 100
Shoreline Communications, Inc.
www.goshoreline.com
The ShorePhone IP 100 is an enterprise-ready, IP-based business
telephone. The IP 100 provides three call appearances and call keys for
managing multiple calls and has pre-assigned keys for commonly used
features such as transfer, conference, and redial. A large, three-line
display presents advanced caller information that includes, not only the
user name and number, but also dialed number identification, ACD
information, and the caller's name if their number matches one of your
Outlook contacts. This allows users to manage different types of callers
appropriately. Four soft keys provide menu-driven access that guides
users through key features.
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