Today's Newsletter Sponsored by IQ ServicesSomething for Everyone: Testing Multi-Channel Contact Center Solutions from the Customer Perspective
What attendees will learn: � How proactive solution testing and monitoring can improve ROI and customer satisfaction � Why the outside-in, end-to-end, customer perspective is so critical to helping the business and IT get on and stay on the same page � How to determine if channels impact each other Who should attend: � IT and Telephony Professionals � Contact Center & Business Professionals � Anyone who cares about customer experience and the ROI associated with contact center and communication solution investments Register Now http://w.on24.com/r.htm?e=142819&s=1&k=A5E4607CF801E2EEB3C7D72F77929486&partnerref=tmclanding Today's FeaturesLatest NewsSponsored by IQ ServicesLatest BlogsFeatured ChannelsFeatured Free Industry ResourcesFYI From TMCnet
.........................................................................................................
Upcoming Events From TMC ......................................................................................................... Manage Your NewslettersBecome a TMCnet columnist! Technology Marketing Corporation - World Leaders in Technology Media since 1972 If you are interested in advertising in our newsletters, contact Dave Rodriguez at [email protected] or 203-852-6800 ext. 146 To manage your subscription preferences, please go to http://www.tmcnet.com/enews/subs.aspx Please direct all other correspondence to: [email protected] |