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Communications Developer: 7/01/2009 eNewsLetter

Today's Features

•Allworx Teams with Certified ITSP PowerNet Global Communications
•Wireless Age Looks At Renewable Energy Options In North America
•CSG Recognized for Growth in Contact Center Business
•Recovery Act Update: NTIA Nixes Buy America Provisions Supporting Cisco's Request


Latest News

•BizCom Unveils Hosted Microsoft Office Communications Server 2007 R2 Upgrade
•Starwood Hotels & Resorts and Tata Communications Enter into Partnership
•Neolane Unifies Inbound and Outbound Marketing Communications
•SIP Trunking, a Foolproof VoIP Solution
•Apparent Networks Research Discovers Reasons for Delay in Application Deployments
•Big Mobile UC Payoffs Coming from Outside the Enterprise


Sponsored by TBD





Latest Blogs

•FIFA Scoffs at Instant Replay in Soccer: Good or Bad?
•TerreStar to Launch
•Apple, Nokia, RIM, Samsung, & others settle on micro-USB phone charger standard
•Problems at Joost


Featured Channels

•3G, VoIP & IPTV Performance Management
•Conference Call
•Dark Fiber
•Integrated Communications


Featured Free Industry Resources

•The Pandemic Reality: Is Your Company Prepared?
•Unified Telecommunications Model White Paper: Communications Servers and Contact Distribution Systems
This white paper is the first in a series on the Major Components of Voice and Data Convergence and migrating toward a Unified Telecommunications Model in the Enterprise.

Each part of this series will categorize a major component or set of components as an integral part of an overall technology architecture (infrastructure, systems and applications) and will cover the major trends in telecommunications including network convergence, TDM / IP Telephony, portals, presence / proximity, multi-modal and collaborative communications.

  • Read full story
    • •Voice over IP (VoIP)/SIP Infrastructure Considerations for the Interaction Center Platform
    Using the Interaction Center Platform event processing technology and Platform-based Interactive Intelligence products designed for Internet Protocol (IP) telephony and the Session Initiation Protocol (SIP), organizations can leverage their existing infrastructure to effectively deploy voice over IP (VoIP) solutions. This paper outlines various infrastructure/network considerations for deploying VoIP solutions via the Interaction Center Platform.
    •SPSS Survey Tips
    Use this guide to help you save money, execute your survey in a timely manner, and get the highest response rate with the most useful results. This booklet is divided into four major sections, each related to a stage in the survey research process and containing a number of tips to guide you through it. Regardless of your level of experience, SPSS Survey Tips can help you plan, develop, and execute surveys.



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