Telenity Announces Canvas SmartConnect

Telenity, a provider of next generation converged services platforms and applications for communications networks, has launched Canvas SmartConnect, a new set of integrated personalized call management services.

 

The company said in their statement that the newly launched set of services enable communications between different environments including voice call, voice mail, missed call, video call, video mail and messaging services.

 

Telenity's (News - Alert) converged services solutions include reusable service delivery and content components. Converged services platforms are widely adopted now and they have become more integrated due to its extensive capability to address various needs for wireline, wireless, IP and converged networks. Canvas is a brand of Telenity under which the company offers a suite of service-enabling products.

 

“Calls that do not connect subscribers immediately due to unavailability of the called party represent a significant potential for new revenue streams if acted upon with the right set of solutions,” said Nitin Patel (News - Alert), vice president, Strategic Marketing at Telenity.

 

“The Canvas SmartConnect services will benefit the operators in increased voice and data traffic, service differentiation, and extended service reach across multiple networks.”

 

According to the company, Canvas SmartConnect offers effective call management and call completion services for both mobile and fixed operators enabling them to remain competitive, potentially lead to new revenue streams and boost average revenue per user (ARPU).

 

The service allows users to easily manage their calls and thereby allows service providers to improve their existing network resources, and intelligently complete as many calls as possible while triggering new revenue generating calls that would not have been made otherwise

 

Telenity’s new set of Canvas SmartConnect services works with existing network applications and includes Canvas SmartConnect Call Router, Canvas SmartAlert, Canvas VoiceMail, Canvas Instant VoiceMail, Canvas VideoMail and Canvas UMS, Unified Messaging System. Some of these applications are optional.

 

Canvas SmartConnect Call Router allows incoming call management between missed call notification and voice messaging services that notifies subscribers of every missed call even though the caller doesn’t leave a voice message. Canvas VoiceMail offers a user interface for easy service usage increasing the use of voicemail service. Canvas Instant VoiceMail allows a calling party to record a voice message when the called party is unavailable and then stored in a temporary voicemail box. Then, the called party instantly gets an SMS or MMS notification.

 

Uncompleted 3G video calls to videomail are forwarded to the called party resulting in a visual message. Canvas Unified Messaging System integrates voice, video, fax, and email messages into a single mailbox, allowing users to view, access and manage their entire message set from a single location.

 

Telenity's worldwide customer base includes network operators, service providers and application providers serving over 100 million customers. The company recently announced its plan to open a regional office in Dubai, United Arab Emirates by January 2009 to serve its existing and future customers and partners in the Middle East and Africa (MEA) region.