Customer Data Quality Platform Updated by Pitney Bowes

Pitney Bowes Group 1 Software has announced the newest version of its Customer Data Quality Platform. With what company officials describe as “enhanced support for global data, access to value-add services in Software-as-a-Service or hybrid deployments, integration of data quality into existing CRM investments and enhanced support for data governance functionality,” the CDQ Platform v5.6 is billed as a product for data quality and “geospatial enrichment.”

 

The CDQ Platform is designed to let organizations “reduce data management costs and provide customer insight.”

 

According to Gartner (News - Alert) research, the volume of enterprise data doubles every 18 months, as you would imagine making it increasingly difficult to create a single, 360-degree view of each customer.

 

The CDQ Platform “provides support for data governance through profiling and monitoring, access to enterprise data in a federated approach, cleansing, validation, deterministic and probabilistic matching, consolidation and geospatial enrichment,” according to company officials.

 

The single integrated platform is delivered via a service-oriented architecture in real-time, batch or SaaS (News - Alert). The technology lets organizations to unify enterprise data, eliminate redundancies and expand overall customer knowledge, company officials say.

 

New features in the CDQ Platform v5.6 include an open parser, multi-domain, culture and language specific or agnostic grammar giving users control, visibility and insight into modifying and defining patterns for data cleansing of unstructured and mismatched content and metadata.

 

In November TMC reported that Pitney Bowes was selected by the United States Mint to provide call center and fulfillment operations. And as far as picking clients who have the money to pay your contract, that’s about as good as it gets.

 

Under the contract, PBGS will support the United States Mint’s multi-channel retail sales program for numismatic products. The Mint is a bureau of the Department of Treasury, designing, minting, selling and delivering quality numismatic collectable coin products.

 

Jon Love, president, PBGS, said at the time that PBGS anticipates “the receipt and process of nearly three million numismatic product orders per year at a dedicated fulfillment center in the Midwest.”