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December 03, 2007

Tenrox's Microsoft CRM-Compatible Version 9.2 Released

By David Sims, TMCnet Contributing Editor

Tenrox, a vendor of workflow-driven project workforce management products, has announced the release of version 9.2, the latest upgrade to its integrative project and workforce management with financials product.

Among more than 30 enhancements claimed by company officials, Release 9.2 features "new integration with Microsoft (News - Alert) Project Server 2007 to provide users with improved tracking, planning, and reporting capabilities, as well as enhancements that include deeper integration to Microsoft Dynamics CRM."


There are new parameters for customizing and controlling billing details and user input, easier at-a-glance access to project status through Dashboard Task Lists and Project Plan Milestones, as well as more powerful forecasting capabilities, the Tenroxians say.

Release 9.2 is fully compatible with Microsoft Project Server 2007, Tenrox officials promise, allowing customers to use Tenrox's Timesheet and Expense reporting, project process management and cost and revenue accounting products within Microsoft.

This February Tenrox announced the availability of Release 9.1, then the latest version of the company's Project Workforce Management product.

Release 9.1 had such features as a Project Planning Module and integration with Microsoft Dynamics CRM 3.0. In addition, several enhancements were made to project status views, shift and work schedule support, the ability to create custom dashboards and more.

The product used the Microsoft Dynamics CRM 3.0 feature set to provide an end-to-end integrated product that can be hosted or deployed on-premise.

Release 9.1 is "based on customer feedback from the Tenrox User Conference and customer advisory board," according to Rafat Hilal, Vice President of Research and Development, who noted that improvements are designed to provide end-users with "additional flexibility, ease-of-use, configurability and alternatives for CRM integration."

New features and enhancements include the Tenrox Project Planning module, described by company officials as "a simple intuitive tool that addresses the most common project planning requirements."

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David Sims is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.

(source: http://callcenterinfo.tmcnet.com/Analysis/articles/15673-tenroxs-microsoft-crm-compatible-version-92-released.htm)

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