[December 20, 2000]

Pagoo Teams With ReFlex Communications To Offer Voice Over Broadband Internet Phone Services

Pagoo Inc., a provider of comprehensive IP-based voice solutions, and ReFlex Communications, Inc., a broadband Internet Service Provider, announced ReFlex will test Pagoo's Broadband Voice Express, a hosted or licensed solution that enables traditional and enhanced phone services to be delivered over a broadband Internet connection.

ReFlex Internet subscribers using Pagoo's Broadband Voice Express will find making and receiving phone calls over the Internet as simple as using old-fashioned phone services, and much more feature-rich. After receiving an instant phone number online, ReFlex subscribers will plug their regular phone into a residential gateway (a device about the size of a small answering machine), which converts analog phone signals into IP data signals. Residential gateways improve IP sound to a level of quality comparable to the Public Switched Telephone Network. Making and receiving phone calls is as simple as picking up the phone. Consumers may also use advanced features that go beyond traditional phone service. These features, including Follow Me call forwarding and Caller ID, allow them to decide who can reach them, when and where. These options are easily updated or changed through a user-friendly Web page.

"Pagoo's innovative Voice over Broadband (VoB) solutions combined with ReFlex's broadband network infrastructure means ReFlex customers will enjoy the highest quality IP-based phone services available today," said Romain Gonthier, Pagoo's VP of Business Development & Sales. "As the leading independent provider delivering new network capacity to apartment and condominium communities, ReFlex is demonstrating its commitment to providing state-of-the-art services to its customers."

"We are intent on delivering communications services that enhance the quality of our subscribers' lives," said Dennis Muse, CEO of ReFlex. "Pagoo's complete VoB solution enables us to quickly provide a wide range of quality Internet phone services to our subscribers."

ReFlex builds hybrid wireless and fiber optic broadband Internet networks designed specifically for apartment and condominium communities. ReFlex connects directly from the resident's premises into a high-speed fiber-optic backbone, bypassing local Internet "choke points." With ReFlex Internet services, multi-family communities are able to offer their residents fast, affordable Internet service without the competition for bandwidth or long installation times associated with other providers. Pagoo's Broadband Voice Express will allow ReFlex to add comprehensive telephone services to its product line with minimal capital investment and development.

Pagoo provides its service in an ASP or licensing model. Under the ASP model, such as with ReFlex, Pagoo hosts and manages all components of the system including the application, VoIP network, call signaling and service operations. Pagoo has developed all application layer technology, including event management software and end customer interfaces, and partners with leading companies, NetCentrex and Genuity, for call control signaling translation and the VoIP network, respectively. By working with best of breed partners, Pagoo delivers the highest quality solution to the service provider. Under Pagoo's licensed solutions, the company provides and manages the software application and the customer typically hosts parts of the solution, such as the VoIP network, billing, support and other localized activities.

Pagoo's VoB solution is in trial with ReFlex Communications for the next few months. Over the next several weeks, Pagoo will announce a number of other DSL and Internet Service providers who will participate in upcoming VoB trials.

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