[October
4, 2000]
blue-silicon Unveils Extended Enterprise
Messaging System At Internet Telephony Conference & Expo
blue-silicon, a provider of
Extended Enterprise Messaging (EEM) to businesses, introduced two new
services at the Internet Telephony
Conference & Expo in San Diego. The new globally accessible
messaging services, b2 and b3, allow access to multiple communication
media -- voice mail, e-mail, fax and video -- through one single
electronic mailbox accessible from anywhere in the world at the cost of a
local phone call.
Through the b2 and b3 product offerings, blue-silicon delivers what
unified messaging has yet to deliver -- a globally accessible, outsourced
messaging service with proven integration to existing PBX and Centrex
systems. Already accessible through over 100 Points of Presence (POPs),
businesses can establish a virtual presence in multiple cities using local
telephone numbers. Traditionally available to only large enterprises, b2
and b3 offer small- to medium-sized businesses the full advantage of EEM
immediately and at affordable rates.
"Extended Enterprise Messaging, a new category in enterprise-grade
message outsourcing, delivers unified voice, fax, e-mail and video
messaging and communication capabilities to corporate users via the
Internet without requiring any on-premise equipment," says Samuel
Williams, vice president of Marketing for blue-silicon. "As business
users continue to rely on various communication devices, the next logical
step was to create a solution that would simplify the message retrieval
process at an affordable cost while increasing performance. The ability to
listen to e-mail from a cell phone and then reply to that e-mail with
voice is a notable productivity gain for mobile business."
The b2 carrier-grade messaging solution includes many valuable benefits
for business customers:
- No costly equipment - The b2 offering is a subscription-based
service. blue-silicon provides all required hardware and software for
service providers to offer comprehensive messaging to their business
clientele with no upfront capital outlay.
- Full scalability - EEM is easily upgraded to ensure a continuous
high level of communication as business needs expand.
- Global roaming - For the cost of a local call in any country (where
there are Points of Presence), users can receive messages at any time
by accessing a personal blue-silicon mailbox.
- Virtual Presence - Companies can have a virtual local presence in
multiple cities where customers dial a local number to leave messages
which can be retrieved and managed from anywhere in the world.
The b3 messaging system is fully integrated with the corporate PBX
telephone switching system and includes all features offered through the
b2 system as well as:
- Automated attendant - Customers are guided through personalized
menus and can leave messages that are linked and stored in the user's
central mailbox.
- Message wait indication - All incoming e-mail, fax and voice mail
illuminate the office phone's message wait light to alert users to new
messages.
- Easy access to company directory - All incoming callers can
seamlessly access the company directory to locate personnel or
services.
- Global Access - All e-mail, fax, voice and video messages can be
accessed through an internal extension number or by calling a local
number from anywhere in the world.
"Prohibitive equipment cost, complex installation and maintenance,
and the confusion between corporate telecom and data infrastructures have
inhibited businesses from embracing unified messaging," adds
Williams. "Now, the b2 and b3 Extended Enterprise Messaging solutions
offer corporate users the competitive advantage of convergence while
keeping their existing telecom and IT investment, including PBX systems
and e-mail servers. Through EEM, we are able to provide a migration path
to newer generation IP-based communication infrastructure."
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