[October 2, 2002]

Trillium Software Announces Siebel Validation

The Harte-Hanks Trillium Software division announced that the integration between its award-winning Trillium Software System version 6 and Siebel 7 eBusiness Applications has been successfully validated by Siebel Systems.

�As a user of both Trillium Software and Siebel 7, we are looking forward to leveraging the Trillium Software Data Quality Connector for Siebel eBusiness Applications,� said Jose Cuellar, manager, Sales Technology Group of Fleet Small Business Services. �We understand that clean data is a critical requirement for any successful e-business initiative. The strength of these combined solutions, we believe, will streamline our internal efforts and processes.�

�With packaged applications increasing in importance, more companies implementing them are beginning to see the value in populating those systems with data that are cleansed and quality checked at the point where they enter the system,� said Gartner analyst Ted Friedman. �Moreover, our research has shown that projects that begin with quality data have the greatest chance for long-term success.�

Companies use the Trillium Software System to inspect the condition of their data, improve data quality, enforce custom business rules, and identify relationships between entities. As data cycle through the Trillium Software System, they become a stronger asset to the corporation by enabling a more complete view of customers and their business. Siebel Systems provides organizations with a proven set of industry-specific best practices, customer relationship management (CRM) applications software, and business processes, enabling corporations to sell to, market to, and serve customers across multiple channels and lines of business. With this validation, customers of Siebel Systems and Trillium Software can ensure global data quality for users of Siebel 7.

The Trillium Software Data Quality Connector, available now, allows customers using Siebel 7 to ensure the quality of their data by making the Trillium Software System a seamlessly integrated element of their customer-centric e-business initiatives. With the Trillium Software Data Quality Connector, users of Siebel 7 instantly can check quality and match customer records online. The validation of the connector designates that Trillium Software and Siebel Systems deliver an integrated solution that provides the highest level of data quality for enhancing global, customer-centric e-business solutions.

According to Len Dubois, vice president of marketing for Trillium Software, the partnership with Siebel Systems has been an important relationship for his company. �We are saving customers time and money by continuing our efforts with the world�s leading supplier of e-business applications," Dubois said. "Connecting into Siebel eBusiness Applications allows us to ensure customers that data quality is initiated when data enter an organization from virtually anywhere in the world and prevents inconsistencies that can occur when transactions migrate between multiple lines of business and disparate applications.�

�We have been working with Trillium Software for more than a year now and have found that by using the Trillium Software System our customers are able to quickly and easily verify and standardize customer data found in Siebel eBusiness Applications,� said Michael Straub, alliance technical director at Siebel Systems. �With our joint partnership, organizations striving to maximize the value of their Siebel eBusiness Applications are now better able to understand who their customers are through a single, integrated, easy-to-use view in Siebel 7.�

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