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[September 30, 2002]

Adomo Voice Gateway Enables Enterprises To Voice-Enable Corporate Applications

Adomo, Inc. announced the availability of the AdomoMCS Voice Gateway, a self-maintaining server appliance designed to run any VXML application. This stand-alone solution enables enterprises to voice-enable existing applications without the hassle and confusion of complicated infrastructure changes and high costs.

The AdomoMCS Voice Gateway is a highly integrated system that combines telephone or PBX interfaces, voice processing hardware and software, network interfaces and associated hardware in a single plug-and-play appliance. The AdomoMCS Voice Gateway is compliant with the VXML 2.0 standard to assure maximum capability with voice-enabled applications. It utilizes state-of-the-art automatic voice recognition and text-to-speech engines for a reliable, intuitive interface. AdomoMCS voice caching enhances performance and speeds up system response. All of the components of the system are designed and optimized to work together providing an easily managed voice interface for enterprise applications.

Enterprises using the AdomoMCS Voice Gateway can now mass deploy critical business VXML applications, better enabling functions such as remote access to email, throughout their entire organizations at a very reasonable cost. The end-user learning curve for the Adomo system is typically short, because all that�s required is mastery of a few simple voice commands, and end-users are already familiar with the only needed device � a phone.

�Voice is the most natural form of communication,� said Jeff Snider, CEO of Adomo. �Enabling voice access to existing applications, such as email, CRM and personal identification, results in immediate productivity gains without expensive and difficult-to-manage wireless devices and services.�

Adomo�s first partner for the AdomoMCS Voice Gateway is Oracle, which has tested interoperability of the gateway with the wireless and voice capabilities of Oracle9i Application Server for hosting applications for enterprise customers.

�While our customers have always been excited about the possibilities of mobile enabling applications through a voice interface, some were concerned with the associated infrastructure complexities of voice gateways,� said Jacob Christfort, vice president of Product Development for Oracle's Mobile Products and Services division. �Adomo is helping address these complexities by providing a voice gateway appliance that is easy to understand and implement, and which interoperates with our multi-channel Oracle9i Application Server.�

The AdomoMCS is completely scalable to fit the needs of organizations of any size. The basic system comes with 12 analog telephone ports that connect to virtually any PBX. The top of the line system has four T1 channels providing 96 voice ports. Gateways of other port sizes are also available; and the system is easily scaled by adding additional AdomoMCS appliances to fit any organization�s growing needs.

The gateway appliance is securely installed 100 percent behind the corporate firewall. Voice is the only connection to the system through a public network, assuring maximum security.

�The key for enterprises is to make their existing applications, like email, work wirelessly, versus building and investing in new applications that require new infrastructure and complicated end-user learning curves,� said Claudia Bacco, president of industry analyst firm TeleChoice.

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