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[May 21, 2001]
Speaklink Expands Voice Offerings Through
Partnership With Envox
> Visit Envox at Communications
Solutions Expo Spring '01
Speaklink, a leader in VoiceXML
hosting services and developer tools, will now offer both hosted and
on-premise custom developed enterprise solutions and packaged
communications infrastructure products which will be built with the Envox
4.0 Communications Development Platform, the Windows-based communications
server and development software. The types of solutions to be offered by
Speaklink include speech-enabled call center systems, voice response
solutions, voice portals and enterprise solutions.
Two of the first enterprise solutions to be developed are an automated
job application line for a healthcare provider and a package pick-up
notification application for drivers on the road. Speaklink will not only
provide custom development and integration services using the Envox
software but will also host the applications for both companies.
In addition, Speaklink plans to release packaged products also designed
with the Envox Communications Development Platform including a
speech-enabled auto attendant and stand-alone voice response applications.
Speaklink clients can either purchase these products for on-premise
installations or utilize them via the Speaklink host.
Speaklink has taken the service provider model one step further and
will offer hosting services to other Envox developers looking to either
test or fully deploy the solutions they have designed. This is ideal for
prototype evaluations, for demonstrations to potential customers or
investors and for clients that want to launch innovative services without
dealing with hardware investments, upgrades or maintenance.
"Speaklink has an innovative business model that provides
companies with a variety of ways to meet their communications needs,
especially in view of today's uncertain economic conditions," stated
Theodore Davenport, director of sales for Envox (US) Ltd.
The Envox Communications Development Platform was designed to improve
time to market for convergent communications solutions. It features a GUI
programming environment that offers telephony, web, IP, speech processing,
database, fax and email capabilities on one platform.
"By capitalizing on Envox's proven ability to combine advanced
capabilities in an elegant programming environment, we can immediately
expand our solution set and grow our business," stated Ton Yazici,
Speaklink's vice president of business development.
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