|
[March 14, 2002]
Audium Announces Compatibility With Voxeo's
Hosted Voice Centers
Audium and Voxeo
Corporation announced that the latest release of Audium
2 supports deployment in Voxeo Voice Centers.
Applications built using Audium 2 can now be deployed onto Voxeo's
hosted
voice infrastructure platform without the need for programming. With
built-in support for Voxeo, enterprises can implement high-capacity,
high-quality voice applications with Audium 2 quickly and easily.
"Launching voice applications quickly and cost-effectively is very
important
to our business customers. Audium 2 offers a powerful set of software and
tools to rapidly deploy advanced VoiceXML solutions," remarked Voxeo
CEO
Nancy Faigen. "We're pleased that Audium provides an easy way for
businesses to leverage our Voice Centers to minimize upfront capital
investment and deployment time."
Audium 2 enables a new kind of automated system that far exceeds the
capabilities of today's installed base of interactive voice response (IVR)
systems. By integrating with existing enterprise resources, voice
applications built with Audium 2 can easily include advanced features like
personalization, automatic speech recognition, and multi-language support
without specialized programming. Commercially-proven Audium 2 software
solutions are currently being used by customers such as Unified Dispatch,
eBay, SCAN, MobileMetrics, and Odigo.
The Voxeo Voice Center platform employs best-in-class speech
recognition
components, standards-based carrier-class equipment, and leading call
control and CTI capabilities to help companies cost-effectively provide
personalized self-service to their customers, partners and employees over
the telephone. Companies outsourcing to the Voxeo Voice Center platform
can
leverage their existing and future Web and data systems while deploying
with
minimal upfront capital investments.
"Support for the Voxeo Voice Centers give our customers
unparalleled
flexibility when deploying their voice applications," said Audium CEO
Michael Bergelson, "With integrated support for industry-leading
systems
like Voxeo, Audium 2 gives enterprises the ability to deploy advanced
automated phone systems that can rapidly adapt and change as business
requirements evolve."
[ Back
To TMCnet.com's Homepage ]
|
