[March 12, 2002]

Telera's SmartMOBILE Suite Lets Wireless Service Providers Offer Users Multimodal Access To Business Information

Telera announced the launch of Telera SmartMOBILE suite for wireless service providers. SmartMOBILE, powered by Vialto -- a certified Telera developer partner -- provides true, immediate multimodal interactivity with Microsoft Outlook/Exchange over existing 2G and 2.5G networks.

Telera's SmartMOBILE Suite enables carriers to offer enterprises a managed voice and SMS enabled Outlook and Exchange service. SmartMOBILE gives users access to critical business applications that reside behind corporate firewalls, including access to corporate directories and personal contacts, appointments and email.

SmartMOBILE Suite is comprised of several distinct service offerings, including SmartCALL and SmartPDA. Using natural language voice commands and any phone, SmartCALL enables mobile professionals to lookup and dial from their personal contact list or corporate directories, while SmartPDA enables users to tap into their personal calendar to retrieve scheduled appointments or their mail boxes for email. SmartMOBILE also allows users to send any retrieved information as SMS messages to their mobile phones, or as SMS or email messages to others in their contact list.

"Wireless access to Personal Information Managers (PIMs) has been on service providers' wish lists since the introduction of WAP," said Daniel Miller, senior vice president at The Kelsey Group. "Telera's SmartMOBILE could break a multimodal application logjam by giving businesses a way to provide access to frequently-used information and applications over wireless networks with no capital investment or development costs. The 'talk-in/text-back' protocol also conditions employees to put their handsets to new uses."

SmartMOBILE runs on Telera's carrier-proven Voice Web Application Platform currently deployed by multiple service providers. Telera's software enables carriers to rapidly develop and cost-effectively deploy revenue-enhancing voice applications over existing network infrastructures. Telera's solution offers a standards-based platform that supports a variety of business-centric applications on a common, centrally-managed infrastructure, enabling wireless carriers to realize incremental revenues immediately while reducing operational costs.

"Telera's robust, proven platform and support of open standards represent a great leap forward for developers of carrier-grade multimodal applications," said Ramneek Bhasin, CEO and co-founder, Vialto. "Open standards support ensures that Telera's platform provides the lowest cost carrier delivery option. Using the Telera platform, Vialto can rapidly bring to market multimodal business productivity applications tailored for wireless service providers."

Vialto's success in developing the SmartMOBILE suite reflects the flexibility and power of Telera's platform. Coupled with a rich development environment for speech, IVR and call control interactions, the Voice Web Application Platform is a compelling choice for carriers looking to provide enterprises with easy access to advanced wireline and wireless voice applications.

"Enterprises that can provide their mobile professionals with anytime, anywhere access to critical business information gain a significant advantage in productivity," said Prem Uppaluru, CEO and co-founder, Telera. "The telephone's ubiquity assures that voice access to mission-critical information will prove an extremely important, long-term asset to any enterprise. Telera's SmartMOBILE Suite is a particularly attractive solution for carriers looking for a profitable revenue generator that seamlessly bridges to next-generation infrastructures while capitalizing on existing infrastructure investments."

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