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[January 15, 2003]

Convedia IP Media Servers With Native VoiceXML 2.0 Support

Convedia announced that it has added native VoiceXML 2.0 support to its family of media servers. The ability to control Convedia's media servers using VoiceXML 2.0 provides telecommunication service providers and third party application developers with the first truly scalable and carrier class VoiceXML platform for the creation and delivery of innovative new voice services.

"VoiceXML fundamentally changes the landscape for the development of traditional and speech enabled network-based enhanced services," said Grant Henderson, Executive Vice President of Marketing and Strategy at Convedia. "By providing a standards based solution for speech enabled IVR development, VoiceXML frees developers and service providers from the proprietary systems and programming languages which have stifled service innovation and artificially inflated costs. Coupling VoiceXML with Convedia's field hardened media processing platform offers service providers an ideal marriage of carrier class density and reliability with a rich internet/web programming model."

Using Convedia's SIP/VoiceXML control interface, application developers can create a broad collection of enhanced services for 2.5G/3G wireless and next generation wireline networks including:

  • Call Center Applications
  • Voicemail and Unified Messaging Solutions
  • IP Centrex / Hosted PBX solutions
  • Phone based Internet information retrieval systems
  • Multimedia conferencing solutions
  • Pre-paid and post-paid calling card solutions
  • Speech enabled applications
  • Class 5 services
  • And many others

"Service providers are rallying around SIP as a single signaling protocol for
all network devices and multimedia services. The eventual wide spread adoption
of SIP will help drive costs out of their network and kick off an introductory
wave of killer apps," said Kevin Mitchell, Infonetics Research's Directing
Analyst - Service Provider Networks and Next Gen Voice. "By offering a SIP and
VoiceXML control interface to their media servers, Convedia is enabling a
simplified web-based deployment method for innovative IP multimedia services."

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