[January 3, 2001]

Foxfire Consulting Announces Post-Implementation Wellness Assessment Service To Enhance OSS Performance

Foxfire Consulting L.L.C. announced the launch of Rx pOSSitive, a service offering utilizing Foxfire�s Rx methodology to address the post-implementation needs of clients� OSS environments. The new service offers telecommunications operators and service providers customized �wellness assessments� and recommendations for optimizing existing OSS systems, many of which are troubled by inefficient combinations of multiple technologies and disparate processes.

�Companies today have made substantial investments in OSS software,� said Jerry Batt, Foxfire CEO. �Now they�re looking for the return on that investment. Rx pOSSitive teams Foxfire consultants and implementation specialists with leading OSS software providers to develop customized solutions to clients� OSS performance problems.

�In a short period of time,� Batt continued, �Foxfire can implement improvements and establish measures of success specific to a particular client, which can be used going forward to monitor, change or enhance system and process performance,�

The Foxfire Rx pOSSitive assessment methodology identifies best practices in business processes surrounding the functionality and performance of OSS systems in order to enhance the effectiveness and professional contribution of clients� organizations. The Foxfire service also focuses on identifying for clients the most efficient configurations of technical hardware, software and network components.

Targeting seven major components of the operational environment and associated processes, Foxfire�s assessment offers a multi-dimensional view of organizational productivity and efficiency. Often this scrutiny prompts clients to prioritize recommendations, develop and implement improvement plans, and measure results in a meaningful and relevant way.

�The wellness of their OSS programs is a top concern for telecommunications CEOs today,� said Batt. �Industry information indicates that the majority of CLECs that fail do so because they couldn�t make efficient use of information and technology across the enterprise. By fine-tuning their OSS environment, companies can go a long way towards streamlining operations, driving down costs and improving productivity on a regular and sustained basis.�

Foxfire anticipates teaming with several major industry software providers to make Rx pOSSitive services available to clients and users of those products. According to Batt, �it�s a win-win-win situation. Software manufacturers see their products used more effectively, users realize the full power of seamlessly integrated OSS systems, and we at Foxfire have the opportunity to do what we do best - providing comprehensive information technology counsel and services to the telecommunications industry.�

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