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CUSTOMER INTER@CTION Solutions

December 2003

Publisher's Outlook:
How To Buy COMPLIANT CRM, Call Center Technologies & Teleservices
Never before in the history of call centers has it been so extremely challenging to select and judiciously buy technologies and teleservices for the CRM, call center, contact center and customer interaction industries.

20th Annual Buyer's Guide!
The Industry's #1 Resource Since 1982 For CRM/eCRM And Contact Center Products And Services

MONTHLY FEATURES
The CEO Spotlight

December 2002


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