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CUSTOMER INTER@CTION Solutions
December 2002

Publisher's Outlook:
As The Economy Continues To Improve...
It's Time To Buy New CRM & Contact Center Products And Services To Remain Globally Competitive!

19th Annual Buyer's Guide!
The Industry's #1 Resource Since 1982 For CRM/eCRM And Contact Center Products And Services

December 2002
Upcoming Events
ITEXPO West 2012
 October 2- 5, 2012
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MSPWorld
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 October 3- 5, 2012
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Cloud Communications Summit
 October 3- 5, 2012
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