|
Company |
Product |
|
ACCPAC International |
ACCPAC CRM/ACCPACcrm.com |
|
AltiGen Communications |
AltiContact Manager |
|
Amdocs |
Amdocs ClarifyCRM 12 |
|
Applied Innovation Management |
HelpDesk Expert for Customer Service 7.0 |
|
ASC |
Marathon Evolution |
|
Aspect Communications Corporation |
Aspect Iphinity Call Center |
|
Audentify |
Audentify |
|
Austin Logistics |
OnQ |
|
Avaya |
Avaya Customer Interaction Suite |
|
Best Software |
SalesLogix 6.1 |
|
Blue Pumpkin |
Blue Pumpkin Advisor class |
|
Call Compliance, Inc. |
TeleBlock® Do-Not-Call Blocking System |
|
Castel |
Castel DirectQuest |
|
Concerto Software |
EnsemblePro 5.1 |
|
Dictaphone |
ContactPoint |
|
Digisoft Computers |
Telescript 5.5 |
|
Dynamic Instruments |
DI InSight |
|
eAssist Global Solutions |
eAssist NetAgent Contact Center |
|
Edify Corporation |
Edify 8.5 |
|
eGain |
eGain Service 6 |
|
enGenic |
TeleFlow CallCapture |
|
Envision Telephony |
Envision Workforce Management |
|
Epicor Corp |
Clientele eMarketing |
|
etalk Corporation |
etalk Qfiniti |
|
Expertcity |
GoToAssist |
|
Firstwave Technologies |
Firstwave Version 10 |
|
Genesys |
Genesys Voice Callback |
|
GN Netcom |
GN 9120 |
|
IEX |
IEX TotalView Workforce Managment |
|
Interactive Intelligence Inc. |
Customer Interaction Center (CIC) |
|
Intervoice |
InVision Studio for VoiceXML 2.0 |
|
iPine Networks |
VoIP Service Management System |
|
KANA |
KANA IQ 8 |
|
Kanisa |
Kanisa 5 |
|
Knowlagent |
Scorecard |
|
KnowledgeBase |
KnowledgeBase.net Hosteded 3.3 |
|
Left Bank Solutions |
Monet Workforce Management System |
|
LiveBridge |
BridgeView |
|
LumenVox |
Speech Driven Information System v4.0 |
|
MoonFire Corporation |
DialVision |
|
Motive Communications |
SmartCall |
|
Noble Systems |
ATOMS DNC Manager |
|
Nuance |
Nuance Call Steering 1.0 |
|
Nuasis |
NuContact Center |
|
Oncontact Software |
CMS Version 7.0 |
|
PeopleSoft |
PeopleSoft Predictive Analytics for CRM |
|
Plantronics |
DA60 |
|
Positive Software Systems |
ContactQ |
|
Primus Knowledge Solutions |
Primus VoiceFAQs |
|
Prosodie Interactive |
Prosodie Interactive's Virtual ACD |
|
pulse |
pulsevoice |
|
RightNow Technologies |
RightNow Outbound |
|
Rockwell FirstPoint Contact |
FirstPoint Business Edition v4.0 |
|
Salesforce.com |
sforce |
|
Salesnet, Inc. |
Salesnet Offline |
|
SAS |
SAS Marketing Optimization |
|
SER Solutions |
SERTAINTY |
|
Siemens |
HiPath ProCenter Suite |
|
SupportSoft |
Real-Time Service Management Platform 6.0 |
|
Symon Communications |
Symon NetLite II |
|
Talisma |
Talisma Chat |
|
TeleDirect |
Liberation 6000 |
|
Telephony@Work |
CallCenter@nywhere |
|
Telerx |
Consumer Expressions |
|
The Call Center School |
Masters Series in Call Center Management |
|
TheBrain |
BrainEKP for Customer Care |
|
Tigerpaw Software |
Tigerpaw Business Suite Enterprise 9 |
|
TriVium Systems, Inc. |
CallAnalyst Enterprise Server (ES) |
|
TuVox |
Conversational Voice Response (CVR) System 3.0 |
|
Ulysses Learning |
CallMentor - 2003 Edition |
|
Unica Corporation |
Affinium 6 |
|
UniPress Software |
FootPrints 6.0 |
|
Unveil |
Unveil Conversation Manager |
|
Verint Systems |
ULTRA IntelliFind |
|
Vision-X |
VisionLog |
|
Voice Genie |
VoiceGenie VoiceXML Platform 6.0 |
|
Witness Systems |
eQuality Producer |
INDUSTRIES
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