Genesys Enterprise Telephony Software (GETS) interfaces with Microsoft Office Live Communications Server 2005 and Microsoft’s upcoming live communications client (code-named “Istanbul”) to deliver telephony collaboration for enterprise users. The combined solution allows customers to collaborate with colleagues, access availability and presence information, and manage phone calls among computers and desktop phones, using either existing PBX or next-generation IP networks.
GETS leverages a Session Initiation Protocol (SIP) interface for Live Communications Server 2005, based on the European Computer Manufacturer Association (ECMA) TR-87 industry standard, and allows business users to communicate across a multi-vendor PBX environment. The product is designed for large companies supporting more than 10,000 users.
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