Vertical Communications
One Memorial Dr.
10th Floor
Cambridge, MA, 02142

http://www.vertical.com


Product Name: TeleVantage 7

Vertical Communications’ TeleVantage 7 is a software-based IP-PBX targeted at small and medium-sized businesses. The enhancements in TV 7 build on TeleVantage’s reputation for providing superior productivity tools, ease of use and lower costs of ownership.

With TeleVantage 7, Vertical provides even greater productivity and cost reductions through comprehensive SIP support, allowing customers to take advantage of the growing range and decreasing costs of SIP-enabled networks. TeleVantage 7 customers can deploy everything from a pure SIP solution, to a hybrid solution of SIP, digital and analog phones – all with full access to TeleVantage’s robust feature set. With expanded contact center capabilities including true skills-based routing and the ability to record and archive any or all calls, TeleVantage 7 helps customers better manage queue and agent performance to deliver improved customer satisfaction and lower costs.

In TeleVantage 7, Vertical’s phone systems and voice applications offer customers a cost effective solution that has the power to transform voice communications from an expense item into a business asset.