FrontRange Solutions
4120 Dublin Blvd.
Suite 200
Dublin, CA, CA, 94568

http://www.frontrange.com


Product Name: GoldMine IP Voice Suite 5.0

IP Contact Center 5.0 from FrontRange Solutions enables businesses of all sizes to easily and quickly gain the benefits of an integrated contact center solution. IPCC extends the functionality of FrontRange products by making them accessible via telephone, for live communication and automated self-service.

IPCC provides small companies with the ability to create virtual call centers and offers better measuring, monitoring and managing of call times for increased customer retention.

Current customers receive seamless access to information from any of FrontRange’s other applications with a product that’s easy to integrate into current ongoing sales and marketing operations.

By bringing VoIP technology into the contact center with IP Contact Center, the SMB and distributed enterprise can greatly improve their telecom infrastructure and customer service capabilities without the complexity and expenses of a traditional enterprise level contact center.